Customer experience

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2,251 Customer experience notices found

Stale Pre-tenderPublished 18 February 2019
Marketing services
London North Eastern Railway LimitedGBP 5,500,000Marketing services
Stale Pre-tenderPublished 14 February 2019
Food, beverages, tobacco and related products
Hertfordshire County CouncilIce cream and similar products
Expired contract
Internet services
Iarnród Eireann-Irish RailSupplier(s) Evad IT SolutionsAwarded 6 February 2019Expiring 11 January 2024Internet or intranet client application development services
Expired contract
Smart cards
Scottish GovernmentSupplier(s) Allpay LimitedGBP 448,725Awarded 31 January 2019Expiring 19 July 2021Smart cards
Awarded contract
Web Services and Digital Products Project - Business Analyst Services
Defence Business Services, Ministry of Defence, Government Digital ServiceSupplier(s) Ropes2Ground LimitedGBP 23,000Awarded 12 February 2019
Stale Pre-tenderPublished 6 February 2019
Animal products, meat and meat products
Hertfordshire County CouncilVarious meats
Closed tenderPublished 5 February 2019
NU/1434 Supply of Website Development Services
Newcastle UniversityGBP 300,000Closing 19 February 2019
Awarded contract
Digital maturity assessment of organisational readiness for change to improve customer experience
North Lincolnshire CouncilSupplier(s) THE DEXTROUS WEB LTDGBP 23,750Awarded 4 February 2019
Closed tenderPublished 4 February 2019
Trade Remedies digital product: live maintenance and development
Department for International Trade, Trade Remedies Authority (TRA)Closing 18 February 2019
Expired contract
IT Service Management Tool
Competition and Markets AuthoritySupplier(s) Phoenix Software LimitedGBP 45,120Awarded 1 February 2019Expiring 10 February 2021Software package and information systems
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Awarded contract
Advertising and marketing services
Network RailSupplier(s) JCDecaux UK LtdGBP 280,000,000Awarded 23 July 2018Advertising and marketing services
Closed tenderPublished 30 January 2019
Customer services
Luton CouncilGBP 500,000Closing 7 March 2019Customer-care services
Closed tenderPublished 28 January 2019
Bi-Borough IT Strategy Acceleration
Royal Borough of Kensington and ChelseaClosing 11 February 2019
Stale Pre-tenderPublished 25 January 2019
Software package and information systems
Westminster City CouncilSoftware package and information systems
Expired contract
Siebel Open UI Development
General Medical Council (GMC)Supplier(s) Boxfusion Consulting LtdGBP 300,000Awarded 10 January 2019Expiring 2 December 2021Technical support services
Expired contract
Roadworks, A new approach to improving customer safety
National Highways LimitedSupplier(s) TRL LimitedGBP 170,231Awarded 23 January 2019Expiring 31 March 2019Research and development services and related consultancy services
Closed tenderPublished 22 January 2019
Information technology services
East Renfrewshire CouncilGBP 1,000,000Closing 22 February 2019Customer Relation Management software development services
Closed tenderPublished 21 January 2019
Digital No Wrong Door Consultation and Development
NHS Liverpool Clinical Commissioning GroupClosing 4 February 2019
Expired contract
Technical support services
General Medical Council (GMC)Supplier(s) Boxfusion Consulting LtdGBP 300,000Awarded 10 January 2019Expiring 25 December 2021Technical support services
Closed tenderPublished 21 January 2019
Internet network
Winchester City CouncilGBP 200,000Closing 21 February 2019Internet network

Top buyers

Buyers ranked by total contract award volume for customer experience.

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BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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