NU/1434 Supply of Website Development Services

Tender description

Why the Work is Being Done Newcastle University launched its new Vision in October 2018. To support the Vision a new design style has been developed to unify digital and offline communications. Roll out of the new style across the University's digital estate is now a key objective to be delivered in 2019. Problem to Be Solved The University's digital estate is large and complex. It is made up of a mixture of new and legacy systems. Roll out of the new design style must encompass a simplification of the IA which has grown organically over many years and a streamlining of key content messages to ensure the end result are in line with the Vision, brand and communications framework. Who Are the Users As a prospective student I need to find out about Newcastle University courses so that I can apply for a place. As a current or prospective Research partner I need to be able to access Research that meets my needs quickly and easily. As a policy or opinion influencer, I need to be aware of the great work Newcastle University is delivering and the benefits it is having on society in the UK and globally. As a business, I need to be aware of Newcastle University knowledge exchange work so I can work out how to collaborate with them. Early Market Engagement N/A Work Already Done Visual design has been completed and approved. UX standard and guide has been written. Home Page and primary navigation pages have the new vision style design implemented on www.ncl.ac.uk HTML5 / SCSS is in place for the above pages Measurement Framework is in place for the above pages New megamenu navigation is in place for the above sections. Existing Team Working for the Marketing team and in conjunction with members of NUIT and Faculties as necessary and based upon the requirements of the project at any particular stage. Current Phase Beta Work Location The Delivery Management of the project will be based in Great North House. The University is open to other members of the team also being based there or off site, depending on the needs of the project. Working Arrangments To be determined by your proposal. The University prefers to work in an Agile manner for developments with strong reporting and face to face contact when dealing with stakeholder management. Security Clearance N/A Additional T&Cs Standard contract Skills & Experience Good technical knowledge and experience of Terminal 4 CMS Front end development skills: HTML5, SCSS, Javascript, JSON, etc Content Design and audit skills Wireframing and prototyping: Invision Highly experienced in optimised mobile design for accessibility IA mapping, navigation planning and implementation for large complex digital ecosystems Initial and then iterative useability research and testing Integration with legacy systems via bepoke API or web services Data gathering via marketing automation - Hubspot and / or Hobsons EMT Connect GDPR management inc. transferrable cookies, forms, etc. Customer and User experience management Agile: Scrum Excellent stakeholder management skills Nice to Haves Provide evidence of delivering at scale Provide evidence of delivering in complex, distributed organisations. No. of Suppliers to Evaluate 5 Proposal Criteria Approach and methodology Team Structure How the approach or solution meets user needs Value for money How they’ve identified risks and dependencies and offered approaches to manage them Estimated timeframes for the work How the approach or solution meets your organisation’s policy or goal Cultural Fit Criteria Proactive approach to problem solving Strong focus on user / customer experience Work with clients with a mix ability of technical expertise Transparent and collaborative working culture Payment Approach Capped time and materials Assessment Method Written proposal Evaluation Weighting Technical competence 45% Cultural fit 5% Price 50% Questions from Suppliers Budget range £150k-£300k depending on the needs of the project.