Expired contract

IT Service Management Tool

Details

Buyer
Competition and Markets Authority
Supplier(s)
Phoenix Software Limited
Value
GBP 45,120
Duration
2 years
Topic
Software package and information systems
Published
4 February 2019
Source
ContractsFinder

Tender description

The CMA wishes to engage with a single supplier to work with and deliver step changes in our current IT Service Management model. This particular element is to implement a best in class ITSM tool to enable a better customer experience for our Business users and help to transfer from a reactive to a proactive support environment.

Timeline

  1. Award date1 February 2019
  2. Award published4 February 2019
    Current notice
  3. Contract expiry date10 February 2021

About the buyer

Competition and Markets Authority is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems

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Decision makers

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