Customer experience

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2,251 Customer experience notices found

Awarded contract
Service Design in Social Care - Supporting councils to design person-centred care and support
Local Government AssociationSupplier(s) We are Snook LtdGBP 66,085Awarded 31 July 2018
Closed tenderPublished 30 July 2018
Developing our view of our citizens
London Borough of HackneyGBP 60,000Closing 13 August 2018
Stale Pre-tenderPublished 27 July 2018
Software package and information systems
AnchorSoftware-related services
Closed tenderPublished 23 July 2018
Market research services
ErviaClosing 27 August 2018Survey services
Expired contract
Business and management consultancy and related services
North Lanarkshire CouncilSupplier(s) PricewaterhouseCoopers LLPGBP 6,400,000Awarded 20 June 2018Expiring 30 May 2022Research and development services and related consultancy services
Closed tenderPublished 13 July 2018
Redesigning the Customer and Tenant Experience: Discovery, Alpha and Beta
Thirteen Housing Group LtdGBP 600,000Closing 27 July 2018
Closed tenderPublished 12 July 2018
Refurbishment of Toilets at Walsall and West Bromwich Bus Stations
West Midlands Combined AuthorityClosing 23 July 2018Refurbishment work
Closed tenderPublished 12 July 2018
ICT Operating Model Design & Implementation Project Specialist
NHS NEL Commissioning Support UnitClosing 19 July 2018
Expired contract
Customer Performance Measurement Framework
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDGBP 92,323Awarded 11 July 2018Expiring 31 March 2019Research and development services and related consultancy services
Closed tenderPublished 10 July 2018
Discovery Stage to establish future delivery options for student finance in Wales
Welsh GovernmentGBP 80,000Closing 24 July 2018
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Closed tenderPublished 10 July 2018
Urban environmental development planning
Transport ScotlandGBP 6,000,000Closing 9 August 2018Urban environmental development planning
Closed tenderPublished 9 July 2018
GLA Digital Team On-Site User Researcher
Greater London AuthorityClosing 23 July 2018
Expired contract
Improving Customer Service APTR Facilities
National Highways LimitedSupplier(s) Pell FrischmannGBP 155,244Awarded 4 July 2018Expiring 31 March 2019Research and development services and related consultancy services
Closed tenderPublished 3 July 2018
Reception services
University of PlymouthGBP 80,000Closing 2 August 2018Library management services
Closed tenderPublished 27 June 2018
Graphic design services
National Transport AuthorityClosing 1 August 2018Graphic design services
Closed tenderPublished 26 June 2018
SOG-P&R-RFQ-Revenue Service Business Analysis Resource
States of GuernseyClosing 10 July 2018Education and training services
Stale Pre-tenderPublished 21 June 2018
Library management system
Essex County CouncilLibrary management system
Stale Pre-tenderPublished 21 June 2018
Library management system
Essex County CouncilLibrary software package
Stale Pre-tenderPublished 21 June 2018
Library management system
Essex County CouncilLibrary software package
Stale Pre-tenderPublished 21 June 2018
Building and facilities management services
City of Doncaster CouncilBuilding and facilities management services

Top buyers

Buyers ranked by total contract award volume for customer experience.

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BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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