Expired contract

Customer Performance Measurement Framework

Details

Value
GBP 92,323
Duration
9 months
Topic
Research and development services and related consultancy services
Published
11 July 2018

Tender description

This task will provide consultant support to implement the Customer Performance Measurement Framework; providing advice and support so that Highways England can start collating, analysing and reporting data in order to provide effective measurement of customer experience.

Timeline

  1. Completed: Award published11 July 2018
    Current notice
  2. Completed: Award date11 July 2018
  3. Completed: Contract expiry date31 March 2019

About the buyer

National Highways Limited is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73000000 · Research and development services and related consultancy services

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