Expired contract

Improving Customer Service APTR Facilities

Details

Supplier(s)
Pell Frischmann
Value
GBP 155,244
Duration
9 months
Topic
Research and development services and related consultancy services
Published
4 July 2018

Tender description

Highways England Roadside Facilities team in the Customer Experience Group, Safety Engineering and Standards is looking to procure technical services to carry out 4 scoping studies to better understand the volume, planning status and fit for purpose levels of signed and non-signed facilities at four locations on all purpose trunk roads located within Highways England. To deliver the ambition outlined in the 'Customer Service Strategic Plan' this project will allow us to understand the value that customers place on roadside facilities and how the journey quality they provide can complement safety.

Timeline

  1. Completed: Award published4 July 2018
    Current notice
  2. Completed: Award date4 July 2018
  3. Completed: Contract expiry date31 March 2019

About the buyer

National Highways Limited is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73000000 · Research and development services and related consultancy services

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