Interactive voice response

Find interactive voice response opportunities in seconds below. Search through thousands of interactive voice response awards and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

47 Interactive voice response awards found

Awarded contract
CCaaS implementation services
Incommunities LimitedSupplier(s) Alscient LimitedGBP 300,000Awarded 1 April 2026Expiring 31 March 2029Computer-related professional services
Awarded contract
PremierCX IVR and Video 2 year contract (con_30997)
Department for EducationSupplier(s) PREMIER BUSINESS AUDIO LIMITEDGBP 58,300Awarded 19 March 2026Expiring 15 June 2028Telecommunications services
Awarded contract
Supply of Parking Management Solutions and Associatied Services Y23043
Kent County Council30,000,000Awarded 19 December 2025Time registers and the like; parking meters
Expired contract
PremierCX 2425 Contract (con_27853)
Department for EducationSupplier(s) PREMIER BUSINESS AUDIO LIMITEDGBP 18,450Awarded 17 July 2025Expiring 15 June 2026IT services: consulting, software development, Internet and support
Awarded contract
DWP Digital Channels Contact Centre (DC3)
Department For Work and Pensions (DWP)Supplier(s) Route 101 LimitedGBP 221,100,000Awarded 7 May 2025Telecommunications services
Awarded contract
Call off from CCS framework - Cashless Parking Solution
Falkirk CouncilSupplier(s) RINGGO LIMITEDGBP 125,000Awarded 8 November 2024IT services: consulting, software development, Internet and support
Awarded contract
Integrated Urgent Care (111 & Out of Hours) Service
NHS Bedfordshire, Luton and Milton Keynes Integrated Care BoardSupplier(s) Herts Urgent CareGBP 40,600,000Awarded 27 September 2024Health services
Awarded contract
NHS 111 Service - Milton Keynes
NHS Bedfordshire, Luton and Milton Keynes Integrated Care BoardSupplier(s) DHU Health Care CIC (DHU)GBP 4,900,000Awarded 27 September 2024Health services
Awarded contract
Simple Payment Plan
The British Broadcasting Corporation (BBC)Supplier(s) Wescot Credit Services LimitedGBP 42,000,000Awarded 19 April 2024Collection agency services
Awarded contract
CJ720 Clearing Contact Centre - RM6116 Network Services 3
Leeds Beckett UniversitySupplier(s) Vodafone LtdGBP 342,000Awarded 16 April 2024Expiring 15 April 2027Communication software development services
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Expired contract
Revenues and Benefits Telephone Information Service
Guildford Borough CouncilSupplier(s) INFORM COMMUNICATIONS LTDGBP 26,401Awarded 14 June 2023Expiring 13 June 2026Telephone-answering services
Awarded contract
Corporate and Contact Centre Telephony Services Tender
Slough Borough CouncilSupplier(s) VIRGIN MEDIA BUSINESS LIMITEDGBP 1,000,000Awarded 10 February 2023Expiring 4 December 2027Radio, television, communication, telecommunication and related equipment
Awarded contract
Contact Management Centre
The Guinness Partnership LtdSupplier(s) 8X8 UK LIMITEDGBP 2,373,431.65Awarded 19 January 2023Contract administration services
Awarded contract
Childcare Offer Wales Telephony Solution
Welsh GovernmentSupplier(s) 4NET TECHNOLOGIES LTDGBP 215,000Awarded 25 August 2022Communication and multimedia software package
Awarded contract
Fixed Line Voting; IVR & MSDC
The British Broadcasting Corporation (BBC)Supplier(s) Temple Interactive Media Limited, Spoke (interactive) LimitedGBP 2Awarded 28 June 2022Interactive voice response software package
Expired contract
Fixed Line Voting; IVR & MSDC
The British Broadcasting Corporation (BBC)Supplier(s) Spoke (interactive) Limited, Temple Interactive Media LimitedGBP 1Awarded 28 June 2022Expiring 31 July 2026Interactive voice response software package
Awarded contract
CBC-1239-T-AE Unified Communications Solution
Central Bedfordshire CouncilSupplier(s) GAMMA NETWORK SOLUTIONS LIMITED844,832Awarded 31 March 2022Mobile telephones
Expired contract
CBC-1239-T-AE Unified Communications Solution - AWARD
Central Bedfordshire CouncilSupplier(s) Gamma Telecom LTDAwarded 29 March 2022Expiring 31 March 2025Mobile telephones
Expired contract
HMCTS Reform Interactive Voice Response Recordings Contract
Ministry of JusticeSupplier(s) Temple Interactive Media LimitedGBP 100,000Awarded 4 January 2022Expiring 3 January 2024Sound recordings
Awarded contract
Contact Management Solution
Police and Crime Commissioner for Dyfed-PowysSupplier(s) Airwave Solutions Limited (Airwave)GBP 3,580,851Awarded 30 November 2021Command, control, communication systems

Top buyers

Buyers ranked by total contract award volume for interactive voice response.

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BuyersCountValue

The British Broadcasting Corporation (BBC)
7
£42.0m
South Gloucestershire Council
4
£2.3m
Department for Education
3
£124.6k
Kent County Council
2
£0.0
NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board
2
£45.5m
Shropshire Council
2
£580.0m
Surrey and Borders Partnership NHS Foundation Trust
2
£15.0m
Northern Ireland Fire & Rescue Service
2
£235.9k
The Crown Prosecution Service (CPS)
2
£18.5m
Central Bedfordshire Council
2
£0.0

Trend over time

Notice volume for interactive voice response published over time.

Top suppliers

Suppliers ranked by total contract award volume for interactive voice response.

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SuppliersCountValue

Temple Interactive Media Limited
5
£100.0k
Modality Systems Ltd
4
£2.3m
Spoke (interactive) Limited
4
£1.0
Level 3 Communications
3
£18.5m
Harvest Media (UK) Limited
3
£1.0
Gartan Technologies Ltd
2
£235.9k
Healthcare Communications UK Limited
2
£2.6m
Virtual Mail Room Limited
2
£2.6m
SRCL Ltd (t/a ERS Connect)
2
£2.6m
IMImobile Europe Ltd
2
£2.6m

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