Awarded contract

CJ720 Clearing Contact Centre - RM6116 Network Services 3

Details

Buyer
Leeds Beckett University
Supplier(s)
Vodafone Ltd
Value
GBP 342,000
Duration
3 years
Topic
Communication software development services
Published
18 April 2024
Source
uk:contracts_finder

Tender description

To procure a stand-alone Contact Centre solution that will provide the functionality for interactive voice response (IVR), queueing and recording calls with the potential to also support various/omni communication channel functionality ie text, webchat, social media, Whatsapp and email. Using the CCS Network Services 3 RM6116 framework, lot 4c

Timeline

  1. Award date16 April 2024
  2. Award published18 April 2024
    Current notice
  3. Contract expiry date15 April 2027in 8 months

About the buyer

Leeds Beckett University is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72212510 · Communication software development services

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Decision makers

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Related topics

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