Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

2,251 Customer experience notices found

Awarded contract
TfGM Mobile App Shell Delivery 20220705BRMA
Transport for Greater ManchesterSupplier(s) Softwire Technology LimitedGBP 1,749,750Awarded 25 May 2023
Stale Pre-tenderPublished 19 May 2023
Operations of the Belmont Cinema
Aberdeen City CouncilArts-facility operation services
Awarded contract
Point of sale system for sport and leisure venues
Falkirk CouncilSupplier(s) Gladstone LimitedGBP 559,808Awarded 14 April 2023Point of sale (POS) software package
Expired contract
Customer Satisfaction Survey - AWARD
East Suffolk CouncilSupplier(s) Opinion ResearchAwarded 24 March 2023Expiring 31 August 2023Customer satisfaction survey
Closed tenderPublished 15 May 2023
NCC830B BEST Transformation Delivery Partner
Northumberland County CouncilGBP 3,000,000Closing 17 July 2023Business and management consultancy and related services
Closed tenderPublished 12 May 2023
Wigan Council Health and Fitness Equipment Supply and Maintenance - framework agreement
Wigan Metropolitan Borough CouncilClosing 15 June 2023
Expired contract
Interactive Voice Recording
London Borough of BrentSupplier(s) Premier Business Audio Limited (Trading as Premier CX)GBP 78,450Awarded 3 April 2023Expiring 2 April 2026Voice recorders
Closed tenderPublished 9 May 2023
Multi-Party Framework Agreement for the Provision of Digital Services for HSE Communications
Health Service Executive (HSE)Closing 2 June 2023Content management software development services
Closed tenderPublished 5 May 2023
CWC22183 - Omnichannel
Wolverhampton City CouncilClosing 8 June 2023
Closed tenderPublished 4 May 2023
SMP Alliance - M4 M5 - Hydro Demolition
National Highways LimitedGBP 50,000Closing 12 May 2023Motorway construction works
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Closed tenderPublished 4 May 2023
T23-040HCO Integrated Leisure Management Software Solution Tender
Derry City & Strabane District CouncilClosing 9 June 2023IT services: consulting, software development, Internet and support
Awarded contract
Customer Journey Mapping
Natural Resources WalesSupplier(s) Mima Group LimitedGBP 149,650Awarded 7 February 2022Customer survey services
Awarded contract
Customer Journey Mapping
Natural Resources WalesSupplier(s) Mima Group LimitedGBP 149,650Awarded 7 February 2022Corporate governance rating services
Awarded contract
T23-040HCO Integrated Leisure Management Software Solution Tender
Derry City & Strabane District Council750,000Awarded 28 April 2023IT services: consulting, software development, Internet and support
Expired contract
In-Journey Roadworks Insight
National Highways LimitedSupplier(s) GB-CFS-173GBP 754,000Awarded 1 April 2023Expiring 31 March 2025Design and execution of research and development
Awarded contract
Technical support outputs for the Maritime Digital Delivery Services (MDDS) (ND-0269)
Ministry of DefenceSupplier(s) Carbon60 LimitedGBP 9,960,000Awarded 26 April 2023
Stale Pre-tenderPublished 24 April 2023
Digital Experience and Digital Enablement
National Savings and InvestmentsGBP 168,600,000Banking services
Closed tenderPublished 24 April 2023
EPP0053 Digital Solutions and Associated Services National Framework Agreement
Braintree District CouncilGBP 2,000,000Closing 20 June 2024Software programming and consultancy services
Expired contract
Intelligent Prompts Research
HM Revenue & Customs (HMRC)Supplier(s) NatcenGBP 60,000Awarded 23 March 2023Expiring 22 December 2024Research and development services and related consultancy services
Stale Pre-tenderPublished 21 April 2023
BEST Transformation Programme Delivery Partner NCC830B
Northumberland County CouncilGBP 3,000,000Business and management consultancy and related services

Top buyers

Buyers ranked by total contract award volume for customer experience.

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BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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