Expired contract
Interactive Voice Recording
Details
- Value
- GBP 78,450
- Duration
- 3 years
- Topic
- Voice recorders
- Published
- 9 May 2023
- Source
- uk:contracts_finder
Tender description
Brent Council is looking for a supplier to provide a professional consultancy and managed service for our IVR (Interactive Voice Recording) customer experience to improve the IVR caller experience and ongoing review, management of the IVR structure and high-quality recording of IVR messages
Timeline
- Completed: Award date3 April 2023
- Completed: Award published9 May 2023Current notice
- Completed: Contract expiry date2 April 2026
About the buyer
London Borough of Brent is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 32342450 · Voice recorders
- 48500000 · Communication and multimedia software package
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-brent.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-brent.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-brent.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-brent.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-brent.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-brent.gov |
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