Expired contract

Customer Satisfaction Survey - AWARD

Details

Buyer
East Suffolk Council
Supplier(s)
Opinion Research
Duration
5 months
Topic
Customer satisfaction survey
Published
18 May 2023
Source
uk:contracts_finder

Tender description

The Authority looks to procure a one-off survey on customer satisfaction, with a view to instituting regular surveys in due course. The overall objective is for the Authority to gain statistically robust insight into customers' satisfaction levels with its services. These insights will need to be of sufficient statistical quality to support decisions on where and how to invest finite resources in developing the customer experience.

Timeline

  1. Award date24 March 2023
  2. Award published18 May 2023
    Current notice
  3. Contract expiry date31 August 2023

About the buyer

East Suffolk Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79342311 · Customer satisfaction survey

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Decision makers

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