Telephony Tenders
See open telephony tenders and awarded contracts for the UK public sector.
Public sector telephony buying is mostly replacement work. Buyers move off legacy PSTN and ISDN lines onto hosted, IP and cloud platforms, then contract separately for support and maintenance of what they just installed. Switchboard software, SIP provision and contact centre voice show up in the same notices.
Stotles tracks 1,932 telephony notices across every stage, 1,144 of them awarded and 147 still at pre-tender. Awards heavily outnumber open tenders, so expiry dates are the better signal.
1,894 results
- Awarded contract
Royal Borough of Greenwich Mobile telephony
- Awarded contract
Mobile Telephony - SPS2815
- Expired contract
Telephony System - Isle of Wight Council
- Expired contract
Mitel MX-One and Telephony Software Assurance
- Closed tenderPublished 18 March 2025
25016 Market Engagement Telephony & Customer Relationship Management (CRM) system for Cambridgeshire County Council, Customer Services Centre Market Engagement
- Stale Pre-tenderPublished 18 March 2025
25016 Telephony & Customer Relationship Management (CRM) system for Cambridgeshire County Council, Customer Services Centre
- Expired contract
Contract of Communication Solutions and Associated Services SLA
- Stale Pre-tenderPublished 14 March 2025
Provision of Information Technology (IT), Customer and Revenue and Benefits services
- Stale Pre-tenderPublished 14 March 2025
Provision of Information Technology (IT), Customer and Revenue and Benefits services
- Awarded contract
Provision of Integrated Urgent Care (IUC) in Cambridgeshire and Peterborough
- Awarded contract
Children's and Young Person's Community Eating Disorder Service
- Expired contract
NHS Greater Manchester Integrated Care Board - Corporate Telephony
- Awarded contract
Corporate Cloud Telephony
- Expired contract
Upgrade to Telephony System
- Awarded contract
NHS 111 Wales Online Symptom Checkers
- Closed tenderPublished 20 February 2025
Communications Solutions
- Awarded contract
Telephony Voice Artist
- Closed tenderPublished 19 February 2025
ICT Network, Storage and Service Solutions Framework Agreement
- Closed tenderPublished 17 February 2025
Telephony Services
- Closed tenderPublished 17 February 2025
Contact Centre Services
Frequently asked questions
Frequently asked questions about telephony services, telephony system, telephony solution, ip telephony, telephony platform, telephony infrastructure, telephony contract, cloud telephony, hosted telephony, telephony maintenance in the UK public sector.
How do I find telephony contracts in the UK public sector?
Two ways in. Search the portals for what is open today, or start earlier and watch the buyers whose current telephony contract is close to running out. Stotles pulls notices from 100+ portals into one place, and across the platform 39,682 awarded contracts expire in the next twelve months. In a replacement-driven category, that renewal list is worth more than the open-tender list.
What kind of telephony work does the public sector tender for?
Migration and support, more than new builds. Notices in this corpus cover the move off legacy PSTN and ISDN lines onto hosted, cloud or IP platforms, SIP provision, switchboard software, and managed maintenance of an installed platform. Contact centre voice often sits in the same procurement, as a lot rather than a separate contract.
How many telephony tenders and contracts are there?
Stotles holds 1,932 telephony notices across open, closed, pre-tender and awarded stages. Of those, 1,144 are awarded contracts and 147 are at pre-tender, which is the stage worth watching: a pre-tender notice names the buyer before the specification is fixed. Platform-wide, 0 notices were published in the last seven days.
Which CPV codes cover telephony tenders?
Three carry most of it: 64215000 (IP telephone services), 64210000 (Telephone and data transmission services) and 64200000 (Telecommunications services). Measured against this page's keyword filter, 64215000 returns 156 notices, 64210000 returns 126 and 64200000 returns 303. Coding is applied inconsistently across portals, so this page filters on keywords rather than codes.
Are telephony contracts let through frameworks?
Frequently. Telephony tends to appear as a voice or unified communications lot inside a broader communications or network services framework, so a call-off can be a faster route in than waiting for a standalone tender. Stotles' 2026 Supplier Benchmark Report found 44% of suppliers use frameworks as their main route to market.
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