Customer services

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1,790 Customer services awards found

Awarded contract
Geospatial Content Enhancement Framework
Ordnance SurveySupplier(s) IIC Technologies Ltd (UK), LANDMARK INFORMATION GROUP LIMITED, Avineon Europe Ltd T/A Avineon TensingGBP 35,000,000Awarded 2 February 2026Expiring 31 March 2030Digital mapping services
Awarded contract
WSFT - Estates - Car Park Management Service
West Suffolk NHS Foundation TrustSupplier(s) UK CAR PARK MANAGEMENT LIMITEDGBP 300,000Awarded 1 February 2026Expiring 30 January 2031Car park management services
Awarded contract
Telecoms Network and Infrastructure Framework
Procurement for Housing
Supplier(s)
14 suppliers
Abzorb Group Ltd
Avoira Ltd
Britannic Technologies Limited
Central Networks and Technologies
CLOUDCLEVR LIMITED
Daisy Communications Limited
Database for Business Limited
Exchange Communications Installations Ltd
HYBRIT SERVICES LTD
INCLINE IT LIMITED
KESTRONICS LIMITED
MLL Telecom Ltd.
Social Telecoms CIC
Southern Communications Corporate Solutions Limited
GBP 59,000,000Awarded 30 January 2026Expiring 22 February 2029Installation services of communications equipment
Awarded contract
Courier, Distribution, Storage and Specialist Solutions
Crown Commercial ServiceSupplier(s) Withheld Section94 SupplierGBP 69,920,000,000Awarded 26 January 2026Expiring 4 February 2030Firearms
Awarded contract
Fire Safety Equipment, Maintenance and Repair
Moat Homes LtdSupplier(s) OPENVIEW SECURITY SOLUTIONS LIMITEDGBP 3,000,000Awarded 22 January 2026Expiring 31 March 2028Repair and maintenance services
Awarded contract
Provision of Client Assisted Passenger Transport Services
Surrey County Council
Supplier(s)
26 suppliers
24X7 (SURREY) LIMITED
AK CARZ LTD
ALLIANZ CARS LTD
AMK Chauffeur Drive Limited
Blue Star Cars Limited
BOYNTON CARS LTD
C & G CARS (GUILDFORD) LTD
Dorking Taxis Ltd
Eagle Cab Ltd
Falcon Transport Ltd
Foxhill Transfer Ltd
GREENPLACE HEALTHCARE LTD
Hughes Mini Services Ltd
IBEX CARS LIMITED
Millennium Coaches Limited
MM CARS (SERVICE) LTD
NA TAXIS LTD
Obencars Ltd
PASSENGER TRANSPORT LTD
ROSEHILL CARS LTD
SMKL SERVICES LIMITED
STARCROSS TRADING LIMITED
Station Cars Hersham
SURREY EXPRESS TRANSPORT LTD
Swyft Executive Ltd
XP CARS LIMITED
GBP 560,000,000Awarded 22 January 2026Expiring 28 February 2030Transport services (excl. Waste transport)
Awarded contract
Salesforce Service Cloud Voice
Places for People Group LtdSupplier(s) Salesforce UK LimitedGBP 22,538,947.5Awarded 16 January 2026Customer Relation Management software development services
Awarded contract
Dacorum Borough Council Responsive Repairs, Cyclical Maintenance and General Build Services
Dacorum Borough CouncilSupplier(s) Osborne Property Services Limited - K&BGBP 457,454,308Awarded 14 January 2026Repair and maintenance services
Expired contract
Award of a call off contract under the Prison Education Dynamic Purchasing System for a Warehousing training course for prisoners at HMP Hindley
Ministry of JusticeSupplier(s) FTW TrainingGBP 11,250Awarded 12 January 2026Expiring 11 July 2026Education and training services
Awarded contract
Coach Hire for Student Open Days
University of ExeterSupplier(s) Linden Holdings (Devon) LtdAwarded 12 January 2026Expiring 18 December 2028Hire of buses and coaches with driver
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Awarded contract
Interpreting and Translation Services
London Borough of HackneySupplier(s) THE LANGUAGE SHOP LIMITEDGBP 739,298Awarded 7 January 2026Expiring 10 February 2028Translation services
Awarded contract
RHUL-26051 Springer Nature Read & Publish Agreement 2026 - 2028 Nature Research (Library Subscription)
Royal Holloway, University of LondonSupplier(s) Springer Nature Customer Services Centre GmbHGBP 114,815Awarded 1 January 2026Expiring 31 December 2028Newspapers, journals, periodicals and magazines
Awarded contract
GovService - Platform
Middlesbrough CouncilSupplier(s) Granicus-Firmstep LtdGBP 209,166Awarded 22 December 2025Expiring 1 February 2028IT services: consulting, software development, Internet and support
Awarded contract
Farming Connect
Welsh GovernmentSupplier(s) Menter a BusnesGBP 33,000,000Awarded 19 December 2025Agricultural, forestry, horticultural, aquacultural and apicultural services
Awarded contract
Suffolk Neurodevelopmental Children and Young People's Assessment
Norfolk and Suffolk NHS Foundation TrustSupplier(s) Carehome Selection Limited trading as Xyla (part of Acacium Group)GBP 700,000Awarded 19 December 2025Health and social work services
Awarded contract
Customer Services CRM System
Welland Procurement UnitSupplier(s) IEG4 LimitedGBP 257,665Awarded 19 December 2025Expiring 18 December 2028Multimedia software package
Awarded contract
Avanti West Coast, Service Quality Regime (SQR) procurement - 2025
First Trenitalia West Coast Rail Ltd (t/a Avanti West Coast)Supplier(s) Mystery Shoppers LtdGBP 607,500Awarded 19 December 2025Expiring 31 March 2029System and support services
Awarded contract
Farming Connect
Welsh GovernmentSupplier(s) Menter a BusnesGBP 33,000,000Awarded 19 December 2025Agricultural, forestry, horticultural, aquacultural and apicultural services
Awarded contract
DFC - Disability and Work Branch - Wholesale Supplies for the Ability Cafes
Ulster Supported Employment Limited (USEL)Supplier(s) Henderson Foodservice LtdGBP 334,000Awarded 18 December 2025Expiring 6 January 2029Miscellaneous food products
Expired contract
S30042 MP Simister Island Travel Choice Support
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDGBP 58,378.42Awarded 17 December 2025Expiring 31 March 2026Development consultancy services

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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