Customer services

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1,790 Customer services awards found

Awarded contract
Taxi and MPV (1-8 seats) Passenger Assistant - Taxi and MPV (1-8 seats) Passenger Assistant
East Sussex County CouncilSupplier(s) 24x7 LtdGBP 2,759,529Awarded 3 September 2026Expiring 31 July 2029Transport services (excl. Waste transport)
Awarded contract
Coach (16+ seats) Passenger Assistant - Coach (16+ seats) Passenger Assistant
East Sussex County CouncilSupplier(s) 247 Transport SolutionsGBP 2,838,881Awarded 2 September 2026Expiring 31 July 2029Transport services (excl. Waste transport)
Awarded contract
Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation
Suffolk County CouncilSupplier(s) TTEC (UK) Solutions LimitedGBP 230,160Awarded 1 July 2026Expiring 30 June 2029IT services: consulting, software development, Internet and support
Awarded contract
DA from NHS Link: IT Solutions 2 FW for Gamma SIP Trunk Service for Corporate Telephony 2026-2029
Stockton Borough CouncilSupplier(s) Cisilion LimitedGBP 114,879.08Awarded 1 July 2026Expiring 30 June 2029Information technology services
Awarded contract
Diagnostic Tool - Plentific
Great Places Housing GroupSupplier(s) Plentific LtdGBP 137,025Awarded 30 June 2026Expiring 30 November 2028Industry specific software package
Awarded contract
Provision of Security Guarding Services for British Consulate Dusseldorf - Germany
Foreign, Commonwealth and Development OfficeSupplier(s) Kieler Wach- und Sicherheitsgesellschaft mbH & Co. KGEUR 1,015,339.82Awarded 26 June 2026Expiring 31 August 2029Guard services
Awarded contract
Provision of Security Guarding Services for British Consulate Munich - Germany
Foreign, Commonwealth and Development OfficeSupplier(s) Pütz Security AGEUR 724,471.37Awarded 26 June 2026Expiring 31 August 2029Guard services
Awarded contract
Provision of Security Guarding Services for British Embassy Berlin- Germany
Foreign, Commonwealth and Development OfficeSupplier(s) Securitas GmbH SicherheitsdiensteEUR 1,994,681.23Awarded 26 June 2026Expiring 31 August 2029Guard services
Awarded contract
PROC-6431 2x Agency Staff
High Peak Borough CouncilSupplier(s) CIVICA UK LIMITEDGBP 88,200Awarded 26 June 2026Expiring 30 September 2026Supply services of personnel including temporary staff
Awarded contract
AT1379 Maintenance and repair of Warden Call Systems
Luton CouncilSupplier(s) Orestone Controls LtdGBP 165,000Awarded 18 June 2026Expiring 21 August 2027Preventive maintenance services
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Awarded contract
Audio Visual (AV) Supply, Installation and Support framework
Stoke-on-Trent City CouncilSupplier(s) Internet Videocommunications Ltd1,000,000Awarded 18 June 2026Expiring 5 July 2030Television and radio receivers, and sound or video recording or reproducing apparatus
Awarded contract
Guildhall Furniture
Bath and North East Somerset CouncilSupplier(s) Gresham Office FurnitureGBP 22,895Awarded 14 June 2026Expiring 25 September 2026
Awarded contract
Invitation to Tender for the provision of Catering Services at The Lantern Learning Trust and Hawksworth Wood Primary School
THE LANTERN LEARNING TRUST (INNER CITY NORTH, LEEDS)Supplier(s) Aspens Food ServicesGBP 978,025.78Awarded 12 June 2026Expiring 31 August 2029School catering services
Awarded contract
University Bus Service
Royal Holloway, University of LondonSupplier(s) HALLMARK CONNECTIONS LIMITEDGBP 2,040,338.25Awarded 11 June 2026Special-purpose road passenger-transport services
Awarded contract
PS.25.108 Provision of Digital Services Delivery Partner 2026
Driver and Vehicle Licensing AgencySupplier(s) Scrumconnect Limited9,900,000Awarded 10 June 2026
Awarded contract
Call off Contract Under Prison Education Dynamic Purchasing System for Barista Courses for Prisoners at HMP Downview
Ministry of JusticeSupplier(s) Catimor Ltd t/a Redemption RoastersGBP 15,300Awarded 9 June 2026Expiring 8 April 2027Education and training services
Awarded contract
Sales & Marketing agency for the shared ownership homes at Ladywell Park Gardens and Mayfield
London Borough of LewishamSupplier(s) Site Sales Marketing LtdGBP 267,474Awarded 4 June 2026Advertising and marketing services
Awarded contract
T26-064BUS Delivery of a Customer Facing Small Business Employment Academy for DCSDC LMP
Derry City & Strabane District CouncilSupplier(s) DFPF LTD24,900Awarded 3 June 2026Expiring 31 December 2026Education and training services
Awarded contract
Provision of Service Quality Regime (SQR) Inspection Services
XC TRAINS LIMITEDSupplier(s) Mystery Shoppers LtdGBP 1,344,073Awarded 2 June 2026Expiring 24 August 2029Survey conduction services
Awarded contract
Provision of Security Guarding Services at Yeovil District Hospital.
Yeovil District Hospital NHS Foundation TrustSupplier(s) OCS GROUP UK LIMITEDGBP 338,202Awarded 2 June 2026Expiring 30 September 2026Public security services

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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