Customer experience

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2,251 Customer experience notices found

Stale Pre-tenderPublished 22 December 2017
Research services
HM Revenue & Customs (HMRC)GBP 800,000Research services
Closed tenderPublished 22 December 2017
Personnel and payroll services
Tai Tarian LtdGBP 630,000Closing 9 February 2018Personnel and payroll services
Closed tenderPublished 20 December 2017
RSSB2655 - T1140 Defining the requirements of a seat comfort selection process
Rail Safety and Standards Board LtdGBP 92,500Closing 29 December 2017Engineering design services
Closed tenderPublished 20 December 2017
Computer network services
The University of ManchesterGBP 34,000,000Closing 12 February 2018Network components
Closed tenderPublished 20 December 2017
Network Services
The University of ManchesterClosing 12 February 2018Communications network
Closed tenderPublished 19 December 2017
Document creation, drawing, imaging, scheduling and productivity software package
Westminster City CouncilGBP 400,000Closing 15 February 2018Document creation, drawing, imaging, scheduling and productivity software package
Closed tenderPublished 19 December 2017
Business and management consultancy and related services
Fáilte Ireland-National Tourism Development AuthorityEUR 7,000,000Closing 29 January 2018Business and management consultancy and related services
Stale Pre-tenderPublished 15 December 2017
Software-related services
Road Safety Authority (RSA)Development software development services
Expired contract
Master Customer Journey: I am a small business owner and need an additional pair of hands
HM Revenue & Customs (HMRC)Supplier(s) IPSOS MORI UK LIMITEDGBP 11,500Awarded 7 September 2017Expiring 1 December 2017Research and development services and related consultancy services
Expired contract
Master Customer Journey: I have experienced a change in income or hours or taken on an additional job
HM Revenue & Customs (HMRC)Supplier(s) IPSOS MORI UK LIMITEDGBP 11,500Awarded 4 July 2017Expiring 13 October 2017Research and development services and related consultancy services
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Closed tenderPublished 14 December 2017
Car park management services
University of SheffieldClosing 24 January 2018Car park management services
Expired contract
Master Customer Journey: I am a small business owner and cannot meet my tax liabilities (external research)
HM Revenue & Customs (HMRC)Supplier(s) IPSOS MORI UK LIMITEDGBP 15,000Awarded 19 September 2017Expiring 2 February 2018Research and development services and related consultancy services
Closed tenderPublished 11 December 2017
GB-Shrewsbury: DMNV 004 - Extension to the Severn Valley Country Park Visitors Centre and Associated Interpretive Work
Shropshire CouncilGBP 750,000Closing 11 December 2017Building construction work
Closed tenderPublished 11 December 2017
NELCSU - 17/18 Kent Refresh Program delivery
NHS South East London ICBClosing 25 December 2017
Stale Pre-tenderPublished 8 December 2017
Contact the BSA
NHS Business Services AuthorityClosing 15 December 2017Contact management software package
Stale Pre-tenderPublished 8 December 2017
Contact the BSA
NHS Business Services AuthorityClosing 1 January 2001Contact management software package
Stale Pre-tenderPublished 8 December 2017
Transport equipment and auxiliary products to transportation
Network RailConstruction work
Expired contract
Internet and intranet software package
Accent Housing LtdSupplier(s) Prodo Digital Marketing LtdGBP 320,000Awarded 24 November 2017Expiring 3 November 2021Internet and intranet software package
Expired contract
Accent Housing Digital Self Service Solution
Accent Housing LtdSupplier(s) Prodo Digital Marketing LtdGBP 350,000Awarded 7 November 2017Expiring 31 October 2021Software package and information systems
Closed tenderPublished 5 December 2017
NEL 2020 Transformation Programme
NHS NEL Commissioning Support UnitClosing 19 December 2017

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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