Expired contract

Master Customer Journey: I have experienced a change in income or hours or taken on an additional job

Details

Value
GBP 11,500
Duration
3 months
Topic
Research and development services and related consultancy services
Published
14 December 2017

Tender description

Assignment under the Market Research Framework MR130001. This contract is for the recruitment of customers to participate in qualitative research. The research will look to understand customer's experiences of a change in income or hours, or taking on an additional job, and explore opportunities for improvement. This will enable us to improve our services for customers.

Timeline

  1. Completed: Award date4 July 2017
  2. Completed: Contract expiry date13 October 2017
  3. Completed: Award published14 December 2017
    Current notice

About the buyer

HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73000000 · Research and development services and related consultancy services

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