Customer experience

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2,251 Customer experience notices found

Closed tenderPublished 18 January 2019
Microsoft365 Transformation Partner
Falmouth UniversityGBP 1,000,000Closing 1 February 2019
Closed tenderPublished 14 January 2019
Clothing, footwear, luggage articles and accessories
Birmingham Airport LtdEUR 600,000Closing 8 February 2019Clothing, footwear, luggage articles and accessories
Expired contract
Automated Trade/Clinical & Special Waste Management System
City of Bradford Metropolitan District CouncilSupplier(s) AMCS UK Ltd, AMCS GroupGBP 75,000Awarded 4 January 2019Expiring 20 December 2021IT services: consulting, software development, Internet and support
Closed tenderPublished 4 January 2019
Digital maturity assessment of organisational readiness for change to improve customer experience
North Lincolnshire CouncilGBP 25,000Closing 18 January 2019
Closed tenderPublished 31 December 2018
Making better use of our customer data and information
Royal Borough of Kingston upon Thames, London Borough of SuttonGBP 60,000Closing 14 January 2019
Expired contract
Research Partners Framework
Financial Services Compensation Scheme
Supplier(s)
6 suppliers
DJS
E.S.A (Market Research) Limited
IPSOS MORI UK LIMITED
The Nursery Planning and Research Ltd
Thinks Insight and Strategy (Britain Thinks) Limited
UM a trading division of Mediabrands Ltd
GBP 3,000,000Awarded 9 November 2018Expiring 22 November 2020Market research services
Closed tenderPublished 31 December 2018
Digital transformation partner
Royal Borough of Kingston upon Thames, London Borough of SuttonGBP 150,000Closing 14 January 2019
Expired contract
Market research services
Financial Services Compensation Scheme
Supplier(s)
6 suppliers
DJS
E.S.A (Market Research) Limited
IPSOS MORI UK LIMITED
The Nursery Planning and Research Ltd
Thinks Insight and Strategy (Britain Thinks) Limited
UM a trading division of Mediabrands Ltd
GBP 3,000,000Awarded 23 November 2018Expiring 12 November 2020Market research services
Closed tenderPublished 21 December 2018
2018 - 684 Provision of Service Innovation and Development
Citizen Housing Group LtdGBP 160,000Closing 23 January 2019Development consultancy services
Stale Pre-tenderPublished 21 December 2018
Water meters
Severn Trent Water LtdGBP 40,000,000Repair and maintenance services of water meters
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Awarded contract
Master Data Managment Solution - Aberdeen City Council
Aberdeen City CouncilSupplier(s) Incremental GroupGBP 420,000Awarded 20 December 2018
Awarded contract
Visual Identity Services
University College Cork (UCC)Supplier(s) DynamoMiscellaneous business and business-related services
Closed tenderPublished 14 December 2018
Information systems and servers
Milton Keynes CouncilGBP 745,000Closing 1 February 2019Information systems and servers
Closed tenderPublished 14 December 2018
IT Infrastructure Programme - Programme Discovery Phase
The Charity Commission For England And WalesGBP 200,000Closing 28 December 2018
Closed tenderPublished 14 December 2018
Web Services and Digital Products Project - Business Analyst Services
Defence Business Services, Ministry of Defence, Government Digital ServiceClosing 28 December 2018
Closed tenderPublished 14 December 2018
IT Infrastructure Programme - Programme Discovery Phase
The Charity Commission For England And WalesGBP 300,000Closing 28 December 2018
Awarded contract
Passenger information system
TranslinkSupplier(s) Mentz Datenverarbeitung GMBHAwarded 5 December 2018Passenger information system
Expired contract
Customer Experience Services
Crown Commercial ServiceSupplier(s) Peopletoo LtdGBP 253,550Awarded 19 October 2018Expiring 18 January 2019Information systems or technology strategic review and planning services
Closed tenderPublished 9 December 2018
Communication and multimedia software package
Golding Homes LtdGBP 500,000Closing 24 December 2018Telecommunications services
Closed tenderPublished 7 December 2018
Software package and information systems
University of AberdeenClosing 15 January 2019Helpdesk and support services

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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