Telephony Tenders
See open telephony tenders and awarded contracts for the UK public sector.
Public sector telephony buying is mostly replacement work. Buyers move off legacy PSTN and ISDN lines onto hosted, IP and cloud platforms, then contract separately for support and maintenance of what they just installed. Switchboard software, SIP provision and contact centre voice show up in the same notices.
Stotles tracks 1,932 telephony notices across every stage, 1,144 of them awarded and 147 still at pre-tender. Awards heavily outnumber open tenders, so expiry dates are the better signal.
1,894 results
- Expired contractPublished 18 May 2022
Cisco Flex Renewal for NHS Arden & GEM CSU
£44,008.8
- Closed tenderPublished 18 May 2022
Contact Management Centre
£1,260,000
- Awarded contractPublished 16 May 2022
Supply, installation and configuration of a Customer Relationship Management (CRM) solution that incorporates a centralised Customer Engagement Contact Centre (CECC) facility
€1,200,000
- Awarded contractPublished 12 May 2022
Supply, installation and configuration of a Customer Relationship Management (CRM) solution that incorporates a centralised Customer Engagement Contact Centre (CECC) facility
Value not stated
- Closed tenderPublished 11 May 2022
Soft Market Testing Exercise for Business Centres Unified Communications
Value not stated
- Closed tenderPublished 10 May 2022
Telephony Products and Associated Services
Value not stated
- Closed tenderPublished 6 May 2022
Contact Management Centre
£8,000,000
- Stale Pre-tenderPublished 5 May 2022
Provision and Implementation of a new Cloud based telephony system and associated services (incorporating customer hub and emergency back up call centre).
Value not stated
- Closed tenderPublished 4 May 2022
Soft Market Test - Telephony System for use with Manage Office Spaces
Value not stated
- Closed tenderPublished 3 May 2022
Bilingual training pathways design and delivery for Microsoft 365 desktop applications
Value not stated
- Awarded contractPublished 3 May 2022
ICT SERVICES – SUPPORT, INFRASTRUCTURE & TELEPHONY
£93,904
- Closed tenderPublished 3 May 2022
Unified Communications Solutions Framework
£50,000,000
- Expired contractPublished 29 April 2022
Cambridgeshre County Council SIP Telephony Solution
£97,000
- Stale Pre-tenderPublished 29 April 2022
Pre-Market Engagement: Contact Centre and Telephony Solutions
Value not stated
- Awarded contractPublished 29 April 2022
Telephony as a Service
£16,936,870
- Stale Pre-tenderPublished 29 April 2022
Contact Centre & Telephony Market Engagement
Value not stated
- Awarded contractPublished 28 April 2022
Contact Management Solution
£3,580,851
- Awarded contractPublished 28 April 2022
Contact Management Solution
£3,580,851
- Awarded contractPublished 27 April 2022
Out of Hours Telephony Services
£47,952
- Expired contractPublished 27 April 2022
Resilient Cloud Hosted Telephony Service
£56,473.2
Frequently asked questions
Frequently asked questions about telephony services, telephony system, telephony solution, ip telephony, telephony platform, telephony infrastructure, telephony contract, cloud telephony, hosted telephony, telephony maintenance in the UK public sector.
How do I find telephony contracts in the UK public sector?
Two ways in. Search the portals for what is open today, or start earlier and watch the buyers whose current telephony contract is close to running out. Stotles pulls notices from 100+ portals into one place, and across the platform 39,450 awarded contracts expire in the next twelve months. In a replacement-driven category, that renewal list is worth more than the open-tender list.
What kind of telephony work does the public sector tender for?
Migration and support, more than new builds. Notices in this corpus cover the move off legacy PSTN and ISDN lines onto hosted, cloud or IP platforms, SIP provision, switchboard software, and managed maintenance of an installed platform. Contact centre voice often sits in the same procurement, as a lot rather than a separate contract.
How many telephony tenders and contracts are there?
Stotles holds 1,932 telephony notices across open, closed, pre-tender and awarded stages. Of those, 1,144 are awarded contracts and 147 are at pre-tender, which is the stage worth watching: a pre-tender notice names the buyer before the specification is fixed. Platform-wide, 0 notices were published in the last seven days.
Which CPV codes cover telephony tenders?
Three carry most of it: 64215000 (IP telephone services), 64210000 (Telephone and data transmission services) and 64200000 (Telecommunications services). Measured against this page's keyword filter, 64215000 returns 156 notices, 64210000 returns 126 and 64200000 returns 303. Coding is applied inconsistently across portals, so this page filters on keywords rather than codes.
Are telephony contracts let through frameworks?
Frequently. Telephony tends to appear as a voice or unified communications lot inside a broader communications or network services framework, so a call-off can be a faster route in than waiting for a standalone tender. Stotles' 2026 Supplier Benchmark Report found 44% of suppliers use frameworks as their main route to market.
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