Telephony Tenders
See open telephony tenders and awarded contracts for the UK public sector.
Public sector telephony buying is mostly replacement work. Buyers move off legacy PSTN and ISDN lines onto hosted, IP and cloud platforms, then contract separately for support and maintenance of what they just installed. Switchboard software, SIP provision and contact centre voice show up in the same notices.
Stotles tracks 1,932 telephony notices across every stage, 1,144 of them awarded and 147 still at pre-tender. Awards heavily outnumber open tenders, so expiry dates are the better signal.
1,894 results
- Awarded contract
Daisy Telephony Services - Fixed Lines & SIP Trunks
- Expired contract
Cloud Infrastructure Consultancy Services 2024
- Stale Pre-tenderPublished 17 July 2024
Preliminary Market Engagement -Omni Channel Contact Centre/ACD, CRM, Web CMS and Telephony
- Closed tenderPublished 17 July 2024
Preliminary Market Engagement -Omni Channel Contact Centre/ACD, CRM, Web CMS and Telephony
- Awarded contract
NPS Telephony 2024
- Awarded contract
Replacement Telephony System
- Awarded contract
SP-19-002 Mobile Telephony 2122/Nov/002/SSSC
- Closed tenderPublished 15 July 2024
Strata Contact Centre
- Awarded contract
Cloud Based Unified Communications Solution & Associated Support
- Expired contract
Puzzel Platform
- Expired contract
IPFX Telephony Services Renewal 2024-25 - Award
- Awarded contract
Network Services
- Awarded contract
Provision of Cloud Hosted Telephony Solution Data Tracking Reporting Technology
- Expired contract
Avaya - Subscription / Support and Maintenance
- Expired contract
Telephony Contract
- Awarded contract
NPS Telephony Transition (2024)
- Stale Pre-tenderPublished 26 June 2024
Multi Channel Contact Centre and Telephony Prior Information Notice/Request for Information
- Awarded contract
Internet Protocol Telephony Service
- Expired contract
Non-Secure Telephony Services
- Awarded contract
College SIP Trunk Telephony Services
Frequently asked questions
Frequently asked questions about telephony services, telephony system, telephony solution, ip telephony, telephony platform, telephony infrastructure, telephony contract, cloud telephony, hosted telephony, telephony maintenance in the UK public sector.
How do I find telephony contracts in the UK public sector?
Two ways in. Search the portals for what is open today, or start earlier and watch the buyers whose current telephony contract is close to running out. Stotles pulls notices from 100+ portals into one place, and across the platform 39,606 awarded contracts expire in the next twelve months. In a replacement-driven category, that renewal list is worth more than the open-tender list.
What kind of telephony work does the public sector tender for?
Migration and support, more than new builds. Notices in this corpus cover the move off legacy PSTN and ISDN lines onto hosted, cloud or IP platforms, SIP provision, switchboard software, and managed maintenance of an installed platform. Contact centre voice often sits in the same procurement, as a lot rather than a separate contract.
How many telephony tenders and contracts are there?
Stotles holds 1,932 telephony notices across open, closed, pre-tender and awarded stages. Of those, 1,144 are awarded contracts and 147 are at pre-tender, which is the stage worth watching: a pre-tender notice names the buyer before the specification is fixed. Platform-wide, 0 notices were published in the last seven days.
Which CPV codes cover telephony tenders?
Three carry most of it: 64215000 (IP telephone services), 64210000 (Telephone and data transmission services) and 64200000 (Telecommunications services). Measured against this page's keyword filter, 64215000 returns 156 notices, 64210000 returns 126 and 64200000 returns 303. Coding is applied inconsistently across portals, so this page filters on keywords rather than codes.
Are telephony contracts let through frameworks?
Frequently. Telephony tends to appear as a voice or unified communications lot inside a broader communications or network services framework, so a call-off can be a faster route in than waiting for a standalone tender. Stotles' 2026 Supplier Benchmark Report found 44% of suppliers use frameworks as their main route to market.
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