Contact Centre as a Service
Details
- Buyer
- House of Commons
- Supplier(s)
- KERV EXPERIENCE LIMITED
- Value
- GBP 1,372,300
- Topic
- Telephone switchboard services
- Published
- 10 January 2025
- Source
- uk:find_a_tender
Tender description
A solution for a secure, scalable & resilient Contact Centre as a Service (“CCaaS”) that integrates with the Authority’s Telephony service and data sources (Active Directory, ServiceNow, etc). Lot 1: A solution for a secure, scalable & resilient Contact Centre as a Service (“CCaaS”) that integrates with the Authority’s Telephony service and data sources (Active Directory, ServiceNow, etc).
Timeline
- Completed: Award date12 November 2024
- Completed: Award published10 January 2025Current notice
About the buyer
House of Commons is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 64214200 · Telephone switchboard services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@house-of-commons.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@house-of-commons.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@house-of-commons.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@house-of-commons.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@house-of-commons.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@house-of-commons.gov |
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