CRM Tenders and Contracts
See open CRM tenders and awarded contracts for the UK public sector.
CRM procurement covers customer relationship management platforms and the work around them: licensing, implementation, integration and support, mostly Salesforce, Microsoft Dynamics or Zoho rather than a bespoke build. Councils, NHS trusts, universities and government departments buy it most, usually replacing a case-management system, not adopting CRM for the first time.
2,307 notices are on record, 1,049 awarded, 182 at pre-tender. Only 4 are open now: a record of how bodies run CRM systems, not a live tender board.
2,267 results
- Expired contract
GB-Sheffield: BPC Relationship Intelligence CRM Platform
- Expired contract
BT65 - Aptem CRM System Licence Renewal
- Closed tenderPublished 10 July 2024
Visitor Management System for Heritage Sites 2024
- Awarded contract
Enterprise CRM Development and Maintenance
- Closed tenderPublished 9 July 2024
CA14370 - Tender for a Customer Relationship Management System
- Expired contract
1769 SalesForce CRM Licenses for NHS Arden & GEM CSU
- Closed tenderPublished 5 July 2024
Cloud Based CRM System
- Expired contract
GB-Liverpool: Customer Relationship Management System (CRM System)
- Awarded contract
Request for Tenders for the provision of Printing, Scanning and Cloud Data Processing Services for Census 2027
- Closed tenderPublished 2 July 2024
Request for Tenders for the provision of Printing, Scanning and Cloud Data Processing Services for Census 2027
- Closed tenderPublished 1 July 2024
IT2899C- Competitive Dialogue Procedure for Customer Relationship Management (CRM) System for the University Of Limerick (UL)
- Expired contract
Customer Relationship Management ("CRM") Re-Implementation - AWARD
- Closed tenderPublished 28 June 2024
RM1043.8-1-Aberdeenshire Council - Provision and Development of a Centralised Data Platform
- Closed tenderPublished 18 June 2024
Strategic Sites Digital Mapping Platform
- Closed tenderPublished 17 June 2024
Request for Tenders to establish a Multi Supplier Framework Agreement for the provision of Managed Business Process Support Services
- Awarded contract
Systems Partner to Develop a Customer Relationship Management Application
- Awarded contract
CA13853 - Supply of a Customer Relationship Management (CRM) System
- Closed tenderPublished 22 May 2024
Development and Support for CRM Dynamics
- Closed tenderPublished 22 May 2024
Development and Support for CRM Dynamics
- Stale Pre-tenderPublished 20 May 2024
Expression of Interest form
Frequently asked questions
Frequently asked questions about customer relationship management, crm system, dynamics crm, crm platform, crm software, crm implementation, crm licence, crm license, crm contracts in the UK public sector.
How do I find CRM contracts in the UK public sector?
Search public procurement portals for the terms a buyer actually uses: CRM system, customer relationship management, CRM implementation. On Stotles, the same search runs against the full record, so a licence renewal, an implementation competition and a support extension all show up together. Platform-wide, 0 notices were added to Stotles in the last seven days, and 2,132 tenders are open right now across every category, so a saved search here catches deals as they land rather than after the deadline.
What has the public sector actually bought under CRM tenders?
Mostly licensing, implementation and the support work that keeps a platform running. The notices on record cover new CRM builds, migrations off older case-management systems, implementation-partner appointments, and ongoing support and integration. Councils, NHS trusts, universities and central government departments account for most of the volume, usually replacing or extending an existing system rather than adopting CRM for the first time.
Are there many live CRM tenders open right now?
Not many. Of 2,307 notices on record for CRM procurement, only 4 are open at the time of research, while 1,049 are already awarded and a further 182 sit at pre-tender. That split is typical of enterprise software buying: most of the volume moves through framework call-offs, licence renewals and support extensions rather than fresh open competitions, so the open count understates how active this category actually is.
What CPV code applies to CRM purchases?
48445000, Customer Relation Management software package, is the code that shows up most often alongside CRM notices, appearing on 343 of the notices matched by this page's search terms. It sits under the broader software-package codes that most CRM-related notices also carry, so search by keyword rather than code alone for the full picture.
Which CRM platforms come up most in public sector contracts?
Salesforce and Microsoft Dynamics lead the notices on record, appearing repeatedly across implementation, licensing and support competitions. Zoho CRM turns up on smaller council contracts, and a handful of buyers run bespoke or sector-specific builds, particularly around donor management and case management. This is what buyers have chosen to name in their own notice titles and descriptions, not an exhaustive product list.
Win more CRM Tenders and Contracts contracts with Stotles
Get CRM Tenders and Contracts alerts, buyer intelligence and bid tools, all in one place.
