Awarded contract

CORPORATE CUSTOMER RELATIONSHIP MANAGEMENT SOLUTION

Details

Buyer: Rhondda Cynon Taf CBC
Supplier(s): COMPUTACENTER (UK) LIMITED
Value: GBP 1,658,836
Duration: 5 years
Topic: Software package and information systems
Published: 19 June 2025
Source: uk:find_a_tender

Tender description

Provision of a Customer Relationship Management (CRM) solution with a strong focus on case management and IT service management (ITSM). ## Contract award Title: CORPORATE CUSTOMER RELATIONSHIP MANAGEMENT SOLUTION

Timeline

Completed: Award published19 June 2025
Current notice
Completed: Award date19 June 2025
Next: Contract expiry date30 June 2030in 4 years

About the buyer

Rhondda Cynon Taf CBC is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems
48400000 · Business transaction and personal business software package
48500000 · Communication and multimedia software package
48600000 · Database and operating software package
48900000 · Miscellaneous software package and computer systems
72200000 · Software programming and consultancy services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@rhondda-cynon-taf-cbc.gov
Commercial Director	+44 •••• ••••••	••••••••@rhondda-cynon-taf-cbc.gov
Procurement Manager	+44 •••• ••••••	••••••••@rhondda-cynon-taf-cbc.gov
Category Lead	+44 •••• ••••••	••••••••@rhondda-cynon-taf-cbc.gov
Senior Buyer	+44 •••• ••••••	••••••••@rhondda-cynon-taf-cbc.gov
Contracts Manager	+44 •••• ••••••	••••••••@rhondda-cynon-taf-cbc.gov

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CORPORATE CUSTOMER RELATIONSHIP MANAGEMENT SOLUTION

Details

Tender description

Timeline

About the buyer

Relevant CPV codes

AI insights

Decision makers

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