Ivr

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280 Ivr notices found

Closed tenderPublished 21 December 2023
BILL PAYMENT SERVICES
Electricity Supply Board (ESB)EUR 40,000,000Closing 5 February 2024Financial consultancy services
Closed tenderPublished 8 December 2023
NHS 24 Contact Centre Customer Relationship Management System
NHS 24GBP 28,000,000Closing 17 January 2024IT services: consulting, software development, Internet and support
Closed tenderPublished 8 December 2023
NHS 24 Contact Centre Customer Relationship Management System
NHS 24GBP 28,000,000Closing 17 January 2024E-mail system
Stale Pre-tenderPublished 1 November 2023
The Department for Work and Pensions: Secure Card Payment Services Procurement
Department For Work and Pensions (DWP)GBP 13,300,000Telecommunications services
Stale Pre-tenderPublished 1 November 2023
The Department for Work and Pensions: Secure Card Payment Services Procurement
Department For Work and Pensions (DWP)GBP 13,300,000IT services: consulting, software development, Internet and support
Expired contract
IVR Payments Solution for Customers
Your Homes Newcastle LtdSupplier(s) Netcall Technology LimitedGBP 29,134Awarded 17 September 2023Expiring 31 October 2023Software package and information systems
Closed tenderPublished 29 September 2023
Vehicle Removal and Storage Services
Cornwall CouncilGBP 11,000Closing 16 October 2023Vehicle towing-away services
Expired contract
GB-Norwich: IVR and on hold information
Flagship Housing GroupSupplier(s) PHMGGBP 31,608Awarded 8 June 2023Expiring 7 June 2026Telecommunications equipment and supplies
Closed tenderPublished 30 August 2023
Wythenshawe Community Housing Group - Electronic Payment Solution Tender
Wythenshawe Community Housing GroupGBP 200,000Closing 29 September 2023Financial and insurance services
Closed tenderPublished 10 August 2023
DWP Digital Channels Contact Centre (DC3)
Department For Work and Pensions (DWP)GBP 159,200,000Closing 25 September 2023IT services: consulting, software development, Internet and support
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Closed tenderPublished 10 August 2023
DWP Digital Channels Contact Centre (DC3)
Department For Work and Pensions (DWP)Closing 25 September 2023IT services: consulting, software development, Internet and support
Expired contract
Revenues and Benefits Telephone Information Service
Guildford Borough CouncilSupplier(s) INFORM COMMUNICATIONS LTDGBP 26,401Awarded 14 June 2023Expiring 13 June 2026Telephone-answering services
Awarded contract
Financial Services and Payments Framework
5 buyers
Arun District Council
Broxtowe Borough Council
Gedling Borough Council
Newark and Sherwood District Council
Rushcliffe Borough Council
Supplier(s)
14 suppliers
Adelante Software Limited
Checkout Ltd
COCOON CARD LTD
Ecospend Technologies Limited
GoCardless Ltd
Heycentric Ltd
KEY IVR LIMITED
Kikapay Limited
Lloyds Bank Plc t/a Cardnet Merchant Services
National Westminster Bank PLC
NUVEI FINANCIAL SERVICES LIMITED
VISA EUROPE LIMITED
Volopa Financial Services Ltd
VYNE TECHNOLOGIES LIMITED
GBP 100,000,000Awarded 3 July 2023Expiring 3 July 2027Financial and insurance services
Awarded contract
DWP Digital Channels Contact Centre (DC3)
Department For Work and Pensions (DWP)Supplier(s) Route 101 LimitedGBP 221,100,000Awarded 7 May 2025Telecommunications services
Stale Pre-tenderPublished 11 July 2023
DWP Digital Channels Contact Centre (DC3)
Department For Work and Pensions (DWP)Call centre
Stale Pre-tenderPublished 11 July 2023
DWP Digital Channels Contact Centre (DC3)
Department For Work and Pensions (DWP)GBP 159,200,000Telecommunications services
Stale Pre-tenderPublished 13 June 2023
Customer Contact as a Service
Norfolk County CouncilRadio, television, communication, telecommunication and related equipment
Expired contract
Interactive Voice Recording
London Borough of BrentSupplier(s) Premier Business Audio Limited (Trading as Premier CX)GBP 78,450Awarded 3 April 2023Expiring 2 April 2026Voice recorders
Closed tenderPublished 5 May 2023
Financial Services and Payments Framework
5 buyers
Arun District Council
Broxtowe Borough Council
Gedling Borough Council
Newark and Sherwood District Council
Rushcliffe Borough Council
GBP 100,000,000Closing 7 June 2023Financial and insurance services
Stale Pre-tenderPublished 18 April 2023
Market Engagement and Tech Spike for Contact Centre as a Service (CCaaS) solutions
Ministry of JusticeTelecommunications services

Top buyers

Buyers ranked by total contract award volume for ivr.

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BuyersCountValue

Department For Work and Pensions (DWP)
15
£858.3m
The British Broadcasting Corporation (BBC)
13
£84.0m
Driver and Vehicle Licensing Agency
10
£80.1m
Cornwall Council
8
£3.4m
Student Loans Company
8
£8.5m
Scottish Government
7
£158.2m
NHS Shared Business Services
7
£2.1bn
Department for Education
7
£3.2m
Hyde Housing Group
6
£20.0m
South Gloucestershire Council
6
£2.3m

Trend over time

Notice volume for ivr published over time.

Top suppliers

Suppliers ranked by total contract award volume for ivr.

View all suppliers

SuppliersCountValue

Netcall Technology Limited
16
£53.1m
Temple Interactive Media Limited
5
£100.0k
Modality Systems Ltd
4
£2.3m
Spoke (interactive) Limited
4
£1.0
SRCL Ltd (t/a ERS Connect)
4
£2.6m
Gamma Telecom LTD
4
£196.2k
Allpay Limited
4
£95.0m
PageOne Communications Limited
4
£2.6m
Watermelon Research Ltd
3
£5.3m
Healthcare Communications UK Limited
3
£2.6m

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