Ivr

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135 Ivr awards found

Awarded contract
WCC - Contact Centre Telephony
Warwickshire County CouncilSupplier(s) Britannic Technologies LimitedGBP 755,034.31Awarded 3 April 2023Expiring 2 April 2027Postal and telecommunications services
Expired contract
Netcall SolutionCare renewal
Leicestershire PoliceSupplier(s) Netcall Technology LimitedGBP 31,036Awarded 13 March 2023Expiring 12 March 2024Software package and information systems
Awarded contract
Contact Centre Telephony
Warwickshire County CouncilSupplier(s) Britannic Technologies LimitedGBP 755,034.31Awarded 22 February 2023Postal and telecommunications services
Awarded contract
Contact Management
The Guinness Partnership LtdSupplier(s) 8X8 UK LIMITEDGBP 2,373,431Awarded 19 January 2023Expiring 18 January 2028Contract systems analysis and programming services
Awarded contract
Supply of an Enterprise Voice and Customer Contact Centre Solution
Worthing Homes Ltd300,000Awarded 12 January 2023Telecommunications system
Expired contract
IVR Payment System
Kent County CouncilSupplier(s) KEY IVR LIMITEDGBP 58,690Awarded 1 December 2022Expiring 30 November 2025Software package and information systems
Expired contract
Book on/book off (BOBO) service
Civil Nuclear Constabulary (CNC)Supplier(s) CONTENT GURU LIMITEDGBP 64,375Awarded 21 November 2022Expiring 20 November 2024Time accounting or human resources software package
Awarded contract
Book on/book off (BOBO) service
Civil Nuclear Constabulary (CNC)Awarded 16 November 2022Time accounting or human resources software package
Awarded contract
Telephony and Communication Services Dynamic Purchasing System
Scottish GovernmentSupplier(s) Gamma Telecom LTDGBP 196,205Awarded 11 October 2022Voice-mail system
Expired contract
Pay the BSA by card Telephony payments
NHS Business Services AuthoritySupplier(s) Allpay LimitedGBP 323,750Awarded 28 September 2022Expiring 27 September 2024Financial transaction processing and clearing-house services
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Expired contract
Voluntary and Community Sector Mental Health Support
HM Revenue & Customs (HMRC)Supplier(s) The SamaritansGBP 375,000Awarded 14 September 2022Expiring 13 March 2024Electronic message and information services
Awarded contract
Childcare Offer Wales Telephony Solution
Welsh GovernmentSupplier(s) 4NET TECHNOLOGIES LTDGBP 215,000Awarded 25 August 2022Communication and multimedia software package
Awarded contract
Customer Service Surveys and Data Collection
Notting Hill Housing TrustSupplier(s) Smoke Customer Intelligence LimitedGBP 410,000Awarded 22 July 2022Survey analysis services
Awarded contract
Fixed Line Voting; IVR & MSDC
The British Broadcasting Corporation (BBC)Supplier(s) Temple Interactive Media Limited, Spoke (interactive) LimitedGBP 2Awarded 28 June 2022Interactive voice response software package
Expired contract
Fixed Line Voting; IVR & MSDC
The British Broadcasting Corporation (BBC)Supplier(s) Spoke (interactive) Limited, Temple Interactive Media LimitedGBP 1Awarded 28 June 2022Expiring 31 July 2026Interactive voice response software package
Awarded contract
Payment Card Processing & Banking Services
Electricity Supply Board (ESB)Supplier(s) ElavonAwarded 7 June 2022Banking services
Awarded contract
R5828 Telephony Solution
London Borough of Tower HamletsSupplier(s) Bell lntegrationGBP 1,801,254Awarded 14 April 2022Maintenance services of telecommunications equipment
Awarded contract
SMS and IVR Managed Services Multi Party Framework
Raidió Teilifís Éireann (RTÉ)Supplier(s) Phonovation LtdAwarded 4 April 2022Mobile-telephone services
Awarded contract
CBC-1239-T-AE Unified Communications Solution
Central Bedfordshire CouncilSupplier(s) GAMMA NETWORK SOLUTIONS LIMITED844,832Awarded 31 March 2022Mobile telephones
Expired contract
CBC-1239-T-AE Unified Communications Solution - AWARD
Central Bedfordshire CouncilSupplier(s) Gamma Telecom LTDAwarded 29 March 2022Expiring 31 March 2025Mobile telephones

Top buyers

Buyers ranked by total contract award volume for ivr.

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BuyersCountValue

Department for Education
7
£3.2m
The British Broadcasting Corporation (BBC)
7
£42.0m
Driver and Vehicle Licensing Agency
5
£21.8m
Department For Work and Pensions (DWP)
4
£491.7m
Cornwall Council
4
£2.8m
South Gloucestershire Council
4
£2.3m
Leicestershire Police
4
£101.5k
Student Loans Company
4
£269.2k
Devon County Council
3
£2.3m
Hyde Housing Group
3
£20.0m

Trend over time

Notice volume for ivr published over time.

Top suppliers

Suppliers ranked by total contract award volume for ivr.

View all suppliers

SuppliersCountValue

Netcall Technology Limited
16
£53.1m
Temple Interactive Media Limited
5
£100.0k
Modality Systems Ltd
4
£2.3m
Spoke (interactive) Limited
4
£1.0
SRCL Ltd (t/a ERS Connect)
4
£2.6m
Gamma Telecom LTD
4
£196.2k
Allpay Limited
4
£95.0m
PageOne Communications Limited
4
£2.6m
Watermelon Research Ltd
3
£5.3m
Healthcare Communications UK Limited
3
£2.6m

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