Expired contract

Voluntary and Community Sector Mental Health Support

Details

Buyer
HM Revenue & Customs (HMRC)
Supplier(s)
The Samaritans
Value
GBP 375,000
Duration
2 years
Topic
Dedicated-business telephone network services
Published
14 October 2022
Source
uk:contracts_finder

Tender description

HMRC wants to signpost and refer customers suffering with mental health problems to a suitable Voluntary and community organisation able to give specialist mental health support. 1) Service is a referral service available 24/7 through either warm handover from HMRC advisor in office hours or signposted for IVR messaging out of office hours. There will also be route in from successful VCS organisation into HMRC for tax advice and resolution for any customers with mental health barriers.

Timeline

  1. Award date14 September 2022
  2. Award published14 October 2022
    Current notice
  3. Contract expiry date13 March 2024

About the buyer

HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 64214000 · Dedicated-business telephone network services
  • 64216000 · Electronic message and information services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

4 similar open tenders

See more open tenders related to Voluntary and Community Sector Mental Health Support.

Explore all open tenders

Related topics

Topics related to Voluntary and Community Sector Mental Health Support, ranked by notice volume.

View all topics
TopicCountValue
  1. IVR and Phone Systems Tenders
    1,046
    £131.7bn

Related buyers

Buyers similar to HM Revenue & Customs (HMRC).

View all buyers
BuyersCountValue
  1. Forestry Commission
    150
    £129.7m
  2. The National Archives
    89
    £16.5m
  3. Food Standards Agency
    85
    £16.4m
  4. Office of Gas and Electricity Markets (Ofgem)
    79
    £104.4m
  5. Office for Standards in Education, Children's Services and Skills (Ofsted)
    50
    £32.1m
  6. Office of Rail and Road
    39
    £10.3m
  7. National Savings and Investments
    36
    £5.7m
  8. Competition and Markets Authority
    33
    £19.2m
  9. Government Actuary's Department
    15
    £2.8m
  10. Office of Qualifications and Examinations Regulation (Ofqual)
    12
    £1.4m

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.

Try for free