Expired contract

Netcall SolutionCare renewal

Details

Buyer: Leicestershire Police
Supplier(s): Netcall Technology Limited
Value: GBP 31,036
Duration: 1 year
Topic: Software package and information systems
Published: 7 March 2023
Source: uk:contracts_finder

Tender description

Netcall provide and support the IVR which answers all of our non emergency telephone calls on either 01162222222 and 101. It also provides voice recognition and is used to route calls to the appropriate person or department without having to go via the Switchboard. This is a contract award. This purchase is a continuation of an existing agreement and competition is absent for technical reasons

Timeline

Completed: Award published7 March 2023
Current notice
Completed: Award date13 March 2023
Completed: Contract expiry date12 March 2024

About the buyer

Leicestershire Police is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@leicestershire-police.gov
Commercial Director	+44 •••• ••••••	••••••••@leicestershire-police.gov
Procurement Manager	+44 •••• ••••••	••••••••@leicestershire-police.gov
Category Lead	+44 •••• ••••••	••••••••@leicestershire-police.gov
Senior Buyer	+44 •••• ••••••	••••••••@leicestershire-police.gov
Contracts Manager	+44 •••• ••••••	••••••••@leicestershire-police.gov

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