Awarded contract

Customer Survey Research Services Framework

Details

Duration
4 years
Topic
Survey services
Published
12 April 2023

Tender description

Hyde's intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company's listed requirements. The Framework will consists of two lots; Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services and Lot 2: Real time survey services (SMS / Email / IVR).

Timeline

  1. Completed: Award published12 April 2023
    Current notice
  2. Completed: Award date12 April 2023
  3. Next: Contract expiry date12 April 2027in 8 months

About the buyer

Hyde Housing Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79311000 · Survey services
  • 79311100 · Survey design services
  • 79311200 · Survey conduction services
  • 79311210 · Telephone survey services
  • 79311300 · Survey analysis services
  • 79342310 · Customer survey services
  • 79342311 · Customer satisfaction survey

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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