Customer services

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1,790 Customer services awards found

Awarded contract
Subcontract requirement for the delivery of Adult Education Budget (non-devolved) provision on behalf of South Hampshire College Group
South Hampshire College Group
Supplier(s)
4 suppliers
Runway Apprenticeships Ltd
Strive Training (London) Limited
The Learning Curve Group Limited
THE SKILLS NETWORK LIMITED
GBP 980,000Awarded 8 January 2024Education and training services
Expired contract
Customer Service Model
Care Quality CommissionSupplier(s) IPSOS (MARKET RESEARCH) LTDGBP 37,500Awarded 8 January 2024Expiring 31 March 2024Financial management consultancy services
Awarded contract
Provision of a Highways Asset Management System via YPO 1095 Software Application Solutions framework (Lot 4 Environmental, Street and Waste Management)
Southend-on-Sea Borough CouncilSupplier(s) Symology LimitedGBP 372,500Awarded 7 January 2024Expiring 6 January 2029Systems and technical consultancy services
Awarded contract
Helpdesk Support Services
Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus TrádálaSupplier(s) IT Rollout Consultancy Ltd t/a IT GroupEUR 2,900,000Awarded 7 January 2024Data network management and support services
Awarded contract
Helpdesk Support Services
Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus TrádálaAwarded 3 January 2024Office-support services
Awarded contract
Customer Services Telephony
Aster Property LimitedSupplier(s) CIPTEX LTDGBP 982,447.98Awarded 1 January 2024Expiring 31 December 2026Customer services
Expired contract
Provision of Customer Service Training
Moat Homes LtdSupplier(s) Mary Gober International Limited TA MGI LearningGBP 128,750Awarded 1 January 2024Expiring 31 December 2025Personnel-training services
Awarded contract
Budehaven Community School ~ Catering Tender
Budehaven Community SchoolSupplier(s) Innovate Services LtdGBP 410,482.95Awarded 21 December 2023School catering services
Awarded contract
Catering Services-Dales Academy Trust
Dales Academies TrustSupplier(s) Dales Academy TrustGBP 551,912.76Awarded 20 December 2023School catering services
Awarded contract
Framework Agreement for Management of Catering Services-Exceed Academies Trust
Exceed Academies TrustSupplier(s) Exceed Academies TrustGBP 1,362,371Awarded 20 December 2023School catering services
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Awarded contract
Delivery of Suite of Apprenticeships Across Business Services, Leadership & Management, Childcare, Health and Social Care.
West Northamptonshire CouncilSupplier(s) Impact FuturesGBP 99,000Awarded 18 December 2023Expiring 17 December 2026Staff training services
Awarded contract
Employee Assistance Programme
Scottish Police AuthoritySupplier(s) Vivup Financial Services Ltd, SME HCI LIMITEDGBP 1,623,965Awarded 18 December 2023Counselling services
Awarded contract
OG-Media Buying Services - PP1054
Orbit Group LtdSupplier(s) Focus Agency Group LtdGBP 1,600,000Awarded 14 December 2023Advertising and marketing services
Awarded contract
Digital Experience and Digital Enablement
National Savings and InvestmentsSupplier(s) IBM UNITED KINGDOM LIMITEDGBP 99,835,217Awarded 13 December 2023Expiring 12 August 2028Deposit services
Awarded contract
The Delivery and Development of the University Clinical Aptitude Test (UCAT)
University of NottinghamSupplier(s) Pearson Professional Assessments LimitedGBP 27,000,000Awarded 12 December 2023Higher education services
Awarded contract
Doping Control Sample Collection Equipment
UK Anti-DopingSupplier(s) Berlinger Special AG, Lockcon AGGBP 407,000Awarded 7 December 2023Sports goods and equipment
Awarded contract
Services Related to Public Parking
Wicklow County CouncilSupplier(s) UTS Technologies Ltd., GSLS, APCOA Parking Ireland LimitedEUR 1,741,772.88Awarded 7 December 2023Parking services
Expired contract
GSS24026- Customer Service Advisor
UK Shared Business Services - UKSBSSupplier(s) HAYS SPECIALIST RECRUITMENT LTDGBP 36,144.2Awarded 7 December 2023Expiring 6 December 2024Supply services of personnel including temporary staff
Awarded contract
Front Office Counter Services 2
Crown Commercial Service110,000,000Awarded 7 December 2023Supporting services for the government
Expired contract
Workforce Management Tool (Calabrio)
NHS EnglandSupplier(s) SVL Business Solutions LtdGBP 26,870.4Awarded 6 December 2023Expiring 5 December 2024Software support services

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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