Customer services

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1,790 Customer services awards found

Expired contract
Apprenticeship - Customer Services Practitioner Level 2
Sefton Metropolitan Borough CouncilSupplier(s) Wirral Metropolitan CollegeGBP 3,500Awarded 14 February 2024Expiring 31 March 2026
Expired contract
Apprenticeship - Customer Services Specialist Level 3
Sefton Metropolitan Borough CouncilSupplier(s) Wirral Metropolitan CollegeGBP 4,000Awarded 14 February 2024Expiring 31 March 2026
Awarded contract
Connect Academy Trust ~ Catering Tender
Connect Academy TrustSupplier(s) abm catering limitedGBP 5,171,065.15Awarded 12 February 2024School catering services
Expired contract
Provision of Market Research Services for Home Office Customer Services
Crown Commercial ServiceSupplier(s) Thinks Insight and Strategy (Britain Thinks) LimitedGBP 1,344,000Awarded 10 February 2024Expiring 9 February 2026Market research services
Expired contract
PTP CAM Implementation Services - Advanced Customer Services
Department For Work and Pensions (DWP)Supplier(s) ORACLE CORPORATION UK LIMITEDGBP 2,700,000Awarded 5 February 2024Expiring 3 February 2025Computer-related services
Expired contract
Provision of Temporary Customer Service Staff for 2023-24 Garden Waste Renewal
Folkestone and Hythe District CouncilSupplier(s) Recruitment Solutions (Folkestone) LimitedGBP 8,682Awarded 5 February 2024Expiring 29 March 2024
Awarded contract
PTP CAM Implementation services - Advanced Customer Services (ACS)
Department For Work and Pensions (DWP)Supplier(s) ORACLE CORPORATION UK LIMITEDGBP 2,700,000Awarded 5 February 2024Computer-related services
Awarded contract
Secure Collection, Destruction & Recycling of Confidential Waste
The City of Edinburgh CouncilSupplier(s) Changeworks RecyclingGBP 80,000Awarded 2 February 2024Paper collecting services
Awarded contract
Contract for the Operation, Management and Maintenance of Household Waste Recycling Centres
Durham County CouncilSupplier(s) H W Martin Waste LtdGBP 78,000,000Awarded 1 February 2024Expiring 31 March 2032Environmental services
Expired contract
Non Devolved Adult Education Budget Delivery (Customer Service) Opportunity
Hertford Regional CollegeSupplier(s) SPS Training Solutions LimitedGBP 85,000Awarded 1 February 2024Expiring 31 July 2024Adult and other education services
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Awarded contract
AT1250 IT Service Management tool
Luton CouncilSupplier(s) Alemba LtdGBP 195,000Awarded 1 February 2024Expiring 2 February 2028IT services: consulting, software development, Internet and support
Expired contract
RM1043.8-1-Bromsgrove District Council SharePoint Migration
Bromsgrove District CouncilSupplier(s) SHAREPOINT RESOURCE LIMITEDAwarded 1 February 2024Expiring 1 May 2024
Awarded contract
Contact Centre - Telephony
Bedford Borough CouncilSupplier(s) Softcat PLCGBP 408,817Awarded 31 January 2024Expiring 30 January 2029Telecommunications network
Expired contract
CAF431-23 Email Security software
CafcassSupplier(s) EGRESS SOFTWARE TECHNOLOGIES LIMITEDGBP 85,000Awarded 31 January 2024Expiring 30 January 2025Software package and information systems
Awarded contract
Customer Services Business Admin Apprenticeships
Royal Borough of GreenwichSupplier(s) Inspiro Learning LtdGBP 96,000Awarded 23 January 2024Expiring 22 January 2027
Awarded contract
PROVISION OF PATIENT TRANSPORT SERVICES (PTS) FOR THE CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD (ICB
NHS Cambridgeshire and Peterborough Integrated Care BoardSupplier(s) ERS TRANSITION - TRADING AS EMED GROUP LIMITEDGBP 114,683,884.29Awarded 22 January 2024Advisory services provided by nurses
Awarded contract
Manage, Operate and Maintain Lucan Leisure Campus
South Dublin County CouncilSupplier(s) Holohan ArchitectsEUR 9,000,000Awarded 16 January 2024Sports facilities operation services
Awarded contract
Bredon Hill Academy ~ Catering Tender
Bredon Hill AcademySupplier(s) Aspens Food ServicesGBP 135,736.91Awarded 15 January 2024School catering services
Awarded contract
Manage, Operate and Maintain Lucan Leisure Campus
South Dublin County CouncilSupplier(s) Holohan ArchitectsAwarded 12 January 2024Recreational, cultural and sporting services
Expired contract
Call off Contract Under Prison Education Dynamic Purchasing System for Customer Service Training for Residents of HMP Channings Wood
Ministry of JusticeSupplier(s) FTW TrainingGBP 22,500Awarded 8 January 2024Expiring 7 May 2024Education and training services

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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