Awarded contract

ITSM Tool

Details

Buyer: Advisory Conciliation and Arbitration Service (ACAS)
Supplier(s): Halo Service Solutions Ltd
Value: GBP 400,000
Duration: 4 years
Topic: Software package and information systems
Published: 29 July 2024
Source: uk:contracts_finder

Tender description

ITSM tool to improve customer service and user request management,

Timeline

Completed: Award date15 July 2024
Completed: Award published29 July 2024
Current notice
Next: Contract expiry date14 July 2028in 2 years

About the buyer

Advisory Conciliation and Arbitration Service (ACAS) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@advisory-conciliation-and-arbitration-service-acas.gov
Commercial Director	+44 •••• ••••••	••••••••@advisory-conciliation-and-arbitration-service-acas.gov
Procurement Manager	+44 •••• ••••••	••••••••@advisory-conciliation-and-arbitration-service-acas.gov
Category Lead	+44 •••• ••••••	••••••••@advisory-conciliation-and-arbitration-service-acas.gov
Senior Buyer	+44 •••• ••••••	••••••••@advisory-conciliation-and-arbitration-service-acas.gov
Contracts Manager	+44 •••• ••••••	••••••••@advisory-conciliation-and-arbitration-service-acas.gov

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