Customer services

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1,790 Customer services awards found

Awarded contract
Con_24371 LOT 15 Apprenticeships for DfE L2 Customer Service Practitioner & L3 Customer Service Specialist
Department for EducationSupplier(s) Derby Business College LimitedGBP 337,800Awarded 1 April 2024Expiring 31 March 2027Vocational training services
Expired contract
E-Cigarette Provision and Voucher Redemption Service
Kent Community Health NHS Foundation TrustSupplier(s) Pillbox38 (uk) ltdGBP 335,000Awarded 1 April 2024Expiring 31 March 2026Tobacco, tobacco goods and supplies
Awarded contract
Stoke Newington Library - Customer Book Locker
London Borough of HackneySupplier(s) D-Tech InternationalGBP 17,450Awarded 29 March 2024Expiring 31 March 2029
Awarded contract
Digital Enhanced Housing Management
Bromford Housing Group LimitedSupplier(s) Alteracall LtdGBP 6,224,480Awarded 28 March 2024Installation services (except software)
Awarded contract
Provision of WebCAPTURE
North Ayrshire CouncilSupplier(s) Govtech Solutions LtdGBP 142,715Awarded 28 March 2024Office automation software package
Awarded contract
CWC23106 - Omnichannel Solution
Wolverhampton City CouncilSupplier(s) CHARTERHOUSE VOICE & DATA LIMITEDGBP 2,476,924Awarded 28 March 2024Expiring 27 March 2027Software package and information systems
Awarded contract
Priestley Academy Trust - Catering Services Tender
The Priestley Academy TrustSupplier(s) Mellors Catering ServicesGBP 731,671Awarded 22 March 2024School catering services
Awarded contract
Supply of Workwear and Personal Protective Equipment (PPE)
Kirklees CouncilSupplier(s) Protective Wear Supplies Ltd t/a PWS ContractsGBP 1,000,000Awarded 21 March 2024Occupational clothing, special workwear and accessories
Awarded contract
Manned Guarding and General Security Contract
London Borough of HillingdonSupplier(s) Octaga Security Services LtdGBP 3,834,412Awarded 8 March 2024Guard services
Awarded contract
E-Cigarette Provision and Voucher Redemption Service
Kent Community Health NHS Foundation TrustSupplier(s) Pillbox 38GBP 279,166.65Awarded 4 March 2024Tobacco, tobacco goods and supplies
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Expired contract
GB-Shrewsbury: DONV 027 - Acoustic Pods for Shropshire Libraries
Shropshire CouncilSupplier(s) FG LIBRARY PRODUCTS LIMITEDGBP 90,000Awarded 1 March 2024Expiring 28 February 2025Library furniture
Expired contract
Provision of Market Research Services for Home Office Customer Services
Crown Commercial ServiceSupplier(s) Walnut Unlimited Ltd (trading as ICM Unlimited)GBP 646,400Awarded 1 March 2024Expiring 28 February 2026Market research services
Expired contract
Linkedin Insight
Department for Transport (DFT)Supplier(s) LinkedIn Ireland Unlimited CompanyGBP 33,900Awarded 1 March 2024Expiring 28 February 2025Software package and information systems
Awarded contract
Customer Surveys
The Guinness Partnership LtdSupplier(s) The Leadership Factor LimitedGBP 723,000Awarded 27 February 2024Survey services
Expired contract
Resubscription Fees for Nature Masterclasses Online
UK Shared Business Services - UKSBSSupplier(s) Springer Nature Customer Service Center GmbHGBP 11,619Awarded 27 February 2024Expiring 4 March 2024Specialist training services
Expired contract
Longlevens Library shelving and customer service point
Gloucestershire County CouncilSupplier(s) FG LIBRARY PRODUCTS LIMITEDGBP 18,554Awarded 27 February 2024Expiring 10 May 2024Office shelving
Awarded contract
Colton Hills Community School ~ Catering Tender
Colton Hills Community SchoolSupplier(s) Alliance in Partnership (Class Catering Services Ltd)GBP 672,495.05Awarded 23 February 2024School catering services
Awarded contract
Request for Tenders for the provision of the hosting, maintenance, management, development and 24/7/365 support of Met Éireann's Web Services.
Met Eireann1,000,000Awarded 23 February 2024Software programming and consultancy services
Awarded contract
Cafe and Catering Concession Services for the National Library
National Library of ScotlandSupplier(s) Simplicity Catering LtdGBP 1,500,000Awarded 14 February 2024Catering services
Expired contract
Exploratory research to devise a method for mystery shopping on customer service and support
Water Services Regulation Authority (Ofwat)Supplier(s) Savanta Group Limited, Walnut UnlimitedGBP 39,625Awarded 14 February 2024Expiring 28 March 2024Research and development services and related consultancy services

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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