Security & Gateline Provision 2024

Tender description

c2c requires one supplier to fulfil its Security & Gateline requirements. Lot 1: This contract is for the provision of security and gateline staff to operate at stations and on trains in order to deter, detect and disrupt antisocial behaviour across the c2c route for base hours and ad hoc coverage. The supplier must be accredited under the Railway Safety Accreditation Scheme and the Security Industry Accreditation To assist in all aspects of safeguarding in line with c2c's requirements. To also supplement and enhance staffing of gate lines throughout c2c to prevent ticketless travel. To provide customer service staff to supplement and enhance c2c customers experience. To provide ad hoc staff support for c2c's 24hr CCTV suite. To conduct mandated security checks where applicable in line with c2c's requirements All staff are to be highly trained, and Security Industry Accredited, with an agreed number also accredited/trained under the Railway Safety Accreditation Scheme. There was also a requirement for any supplier who bid for this contract to hold the RISQS RICCL code - H.J.1 Security Services.