Customer services

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1,790 Customer services awards found

Awarded contract
Housing Management System
Wrexham County Borough CouncilSupplier(s) Capita Business Services LtdGBP 4,068,529Awarded 14 January 2025Software supply services
Awarded contract
Housing Management System
Wrexham County Borough CouncilSupplier(s) Capita Business Services LtdGBP 4,068,529Awarded 14 January 2025Information technology services
Awarded contract
Ebury Bridge Estate Renewal : EBE Energy Company Management Services
capitalEsourcingSupplier(s) VITAL ENERGI UTILITIES LIMITEDGBP 4,274,485.83Awarded 14 January 2025Residential property services
Awarded contract
Customer Service Hub - Professional Services
Clackmannanshire CouncilSupplier(s) Netcall Technology LimitedGBP 20,000Awarded 10 January 2025IT services: consulting, software development, Internet and support
Awarded contract
Abri Recruitment Agency Framework Agreement
Abri Group Limited
Supplier(s)
37 suppliers
ADECCO
Advanced Resource Managers Engineering Limited
AI TECHNOLOGIES LIMITED
Ashley Kate HR Limited
Attega Group Limited
Axis Recruitment Ltd
BUILD RECRUITMENT LIMITED
Building Recruitment Company
Career Forces Ltd
COMMUNITY RESOURCING LIMITED
Databuzz ltd
Dynamite Recruitment Solutions Limited
GatenbySanderson Limited
Goodman Masson Recruitment Services Ltd
HAYS SPECIALIST RECRUITMENT LTD
IRG ADVISORS LLP
ITS (Southampton) Ltd
James Andrews Recruitment Solutions
Liquid Recruitment Solutions Limited
Max Richard Murray
Mexa Solutions Limited
Morgan Hunt
Moxie People
Nuco Solutions
One Way or Another Ltd
Pertemps Recruitment Partnership Limited
Precision Resource Group Limited T/a iO Associates
Randstad Solutions Ltd
SAMMONS RECRUITMENT GROUP LTD
SAXTON BAMPFYLDE HEVER LIMITED
SEARCH CONSULTANCY LIMITED
Sellick Partnership Limited
Service Care Solutions Ltd
Spectrum IT Recruitment (South) Ltd
Tristone Nash Ltd
VE3 Global Limited
Venn Group
GBP 7,280,000Awarded 7 January 2025Recruitment services
Expired contract
Provision of Customer Excellence Training
Crown Commercial ServiceSupplier(s) CCMA VENTURES LIMITEDGBP 11,700Awarded 7 January 2025Expiring 6 January 2026Training services
Awarded contract
PeopleSoft Engineering Support
University of DerbySupplier(s) Version 1 Solutions LimitedGBP 518,949.6Awarded 6 January 2025Expiring 5 January 2029Software package and information systems
Expired contract
Yeovil Library Refurbishment
Somerset CouncilSupplier(s) Labour Force Direct LtdAwarded 6 January 2025Expiring 28 March 2025Refurbishment work
Expired contract
Risk Assurance Review of Atos' Patch Management and Remediation Processes
National Savings and InvestmentsSupplier(s) Zero Plus LtdGBP 23,900Awarded 3 January 2025Expiring 30 April 2025System quality assurance assessment and review services
Awarded contract
Broadacres Website 2024
Broadacres Housing AssociationSupplier(s) Inspired Agency LtdGBP 41,137.8Awarded 20 December 2024Expiring 3 January 2028World wide web (www) site design services
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Awarded contract
Customer Service Review System
The City of Edinburgh CouncilSupplier(s) Gartner UK LtdGBP 81,250Awarded 19 December 2024IT services: consulting, software development, Internet and support
Awarded contract
Mini Competition for Bolton at Home Ltd under the Procurement for Housing Materials Supply & Associated Services Framework - Lot 1 - Plumbing Heating & Gas
Bolton at HomeSupplier(s) WolseleyGBP 1,107,232Awarded 16 December 2024Expiring 15 December 2028Heating materials
Awarded contract
Mini Competition for Bolton at Home Ltd under the Procurement for Housing Materials Supply & Associated Services Framework - Lot 1 - Plumbing Heating & Gas.
Bolton at HomeSupplier(s) UK Plumbing Supplies LtdGBP 1,357,204Awarded 16 December 2024Expiring 15 December 2028Plumbing materials
Awarded contract
4241.EFM.JR.24 - CCTV Surveillance System (Software Platform, Maintenance and Technical Support)
University of SheffieldSupplier(s) Gough and Kelly LimitedGBP 839,550Awarded 3 December 2024Expiring 2 December 2031Image-processing software package
Awarded contract
Historic England Customer Service Provision - AWARD
Historic EnglandSupplier(s) ADECCOGBP 447,278Awarded 2 December 2024Expiring 31 March 2028Cleaning services
Awarded contract
Online Short Courses
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Supplier(s)
4 suppliers
Academy Plus Group Limited
Boss Training
PEOPLEPLUS GROUP LIMITED
The Digital College Ltd
Awarded 1 December 2024Expiring 30 November 2028Education and training services
Awarded contract
3A_24 Advertising Solutions
ESPO
Supplier(s)
35 suppliers
8hwe Ltd
Adgen Ltd
ANDERSON SPRATT GROUP LTD
Anything is Possible
Applichat Limited
Bay Media
Big Brand Ideas Limited
CJA Group Ltd
Council Advertising Network
CP Media Limited
CREATIVE CONCERN LIMITED
CREATIVE62 LIMITED
CRUNCH DMC LTD T/A CRUNCH DIGITAL MEDIA
Different Narrative Integrated Marketing Limited
Education Cubed Ltd
Eploy (ITS Software Systems Ltd)
Havas People Ltd
HIRING WIZARD LIMITED
HUNTERLODGE GROUP LIMITED
Hybrid News Limited
JOBSGOPUBLIC LIMITED (Previously JGP RESOURCING LIMITED)
McConnell's (Midlands) Ltd
Oh Behave Ltd
Oleeo Ltd
PENNA PLC
PEOPLESCOUT LIMITED
Program Ltd
ROI OPERATIONS MANAGEMENT LIMITED
Sanctuary Personnel Limited
SMRS Ltd
TRIBEPAD LTD
Trueform
Ward Diamond Advertising Limited (t/a WDAD Commincations)
Westco Trading Ltd
WR GROUP LIMITED
GBP 96,000,000Awarded 1 December 2024Expiring 30 November 2026Software package and information systems
Awarded contract
PKC12376 Customer Services Platform
Perth & Kinross CouncilSupplier(s) Granicus-Firmstep LtdGBP 256,680.43Awarded 29 November 2024Software package and information systems
Awarded contract
Historic England Customer Service Provision
Historic EnglandSupplier(s) ADECCOGBP 447,278Awarded 28 November 2024Customer services
Awarded contract
Student Uniform (NHS)
University of SouthamptonSupplier(s) Grahame Gardener LtdGBP 165,000Awarded 27 November 2024Expiring 18 November 2028Medical clothing

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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