Customer services

Find customer services opportunities in seconds below. Search through thousands of customer services awards and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

1,790 Customer services awards found

Expired contract
Interim Governance Consultant
Derbyshire Dales District CouncilGBP 23,625Awarded 10 July 2025Expiring 31 December 2025
Expired contract
JIRA Implementation, Migration & Licences
Durham ConstabularySupplier(s) Cprime LimitedGBP 124,106.78Awarded 5 July 2025Expiring 4 July 2026IT software package
Expired contract
Customer Service Training
The Crown EstateSupplier(s) TRIBE CX LIMITEDGBP 78,725Awarded 1 July 2025Expiring 31 December 2025Training services
Awarded contract
ITEP0731E - RIS3 Chief Data Office (CDO) - Package 5: CDO cross-capability
National Highways LimitedSupplier(s) Deloitte LLPGBP 35,000,000Awarded 1 July 2025Expiring 30 June 2030Data analysis services
Awarded contract
Second Source Responsive Repairs - Multi-trade
capitalEsourcingSupplier(s) Laker Building Management Solutions LtdGBP 1,027,277Awarded 1 July 2025Expiring 30 June 2028Ground-drainage work
Awarded contract
CP2617-24 Integrated Highways Management System
Devon County CouncilSupplier(s) W.D.M. LimitedGBP 1,721,000Awarded 1 July 2025Expiring 30 June 2027Database and operating software package
Awarded contract
ITEP0731D - RIS3 Chief Data Office (CDO) - Package 4: Digital Lab
National Highways LimitedSupplier(s) Deloitte LLPGBP 35,000,000Awarded 1 July 2025Expiring 30 June 2030Data analysis services
Awarded contract
Omni-channel
BROMFORD FLAGSHIP LIMITEDSupplier(s) SABIO LtdGBP 2,100,000Awarded 30 June 2025Expiring 29 June 2028Telecommunications services
Awarded contract
EMu Support and Maintenance 5-year agreement
ROYAL ARMOURIES MUSEUMSupplier(s) Axiell ALM LtdGBP 60,034.48Awarded 30 June 2025Expiring 30 June 2030Helpdesk and support services
Awarded contract
DHSC: Medical Technology - Products Information Management System - Beta phase
Department of Health and Social Care1,600,000Awarded 24 June 2025
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Awarded contract
CO0391 - Modernising Passenger Transport
Essex County CouncilSupplier(s) ECRGBP 703,500Awarded 24 June 2025IT services: consulting, software development, Internet and support
Awarded contract
Bus Network Design System
Transport for WalesSupplier(s) Via Technologies Europe B.V.GBP 902,533.09Awarded 24 June 2025Software package and information systems
Awarded contract
Artificial Intelligence Return on Investment Business Case
Renfrewshire CouncilSupplier(s) ICS.AI LTDGBP 100,000Awarded 17 June 2025Software-related services
Awarded contract
Approved Doctors Information System Support and Maintenance
Maritime and Coastguard AgencySupplier(s) Professional Data Management Services Ltd (PDMS)GBP 180,000Awarded 16 June 2025System maintenance services
Awarded contract
Managed Launderette Service
The University of KentSupplier(s) Washco LtdGBP 672,000Awarded 12 June 2025Laundry-operation services
Awarded contract
Strategic License Subscriptions and Advisory Services
HM Revenue & Customs (HMRC)Supplier(s) Gartner UK Ltd, ForresterGBP 3,551,817.8Awarded 5 June 2025Expiring 31 March 2027Research and development services and related consultancy services
Awarded contract
Customer Service Level 2 and 3 Apprenticeships
Cambridgeshire County CouncilSupplier(s) MBKB TrainingGBP 40,000Awarded 3 June 2025Expiring 31 March 2028Education and training services
Expired contract
CPG/12578/2025 - CAPEX-Provision of a non-armoured vehicle for fleet for the British Embassy in Havana, Cuba
Foreign, Commonwealth and Development OfficeSupplier(s) William SharpGBP 34,335.81Awarded 3 June 2025Expiring 31 December 2025Motor vehicles
Awarded contract
Invitation to Tender for the Framework Agreement for Catering Services at Sidney Stringer MAT
Sidney Stringer Multi Academy TrustSupplier(s) Mellors Catering ServicesGBP 552,390.27Awarded 3 June 2025School catering services
Awarded contract
DfI - Provision of Parking Enforcement Services
Department for InfrastructureSupplier(s) APCOA Parking (UK) LtdGBP 75,000,000Awarded 2 June 2025Parking enforcement services

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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