Customer experience

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2,251 Customer experience notices found

Expired contract
Customer Experience Mapping
HM Land Registry (HMLR)Supplier(s) THE ENGINE GROUP LIMITEDGBP 1Awarded 21 December 2017Expiring 30 June 2018Customer satisfaction survey
Expired contract
The Provision of Apprenticeship Training and Assessment
Sefton Metropolitan Borough Council
Supplier(s)
4 suppliers
Aspire Advance Achieve Ltd
Asset Training & Consultancy Ltd
Mantra Learning Ltd
Southport College
GBP 228,000Awarded 5 April 2018Expiring 30 April 2019Vocational training services
Awarded contract
Beta phase of the Development of the Patient Safety Incident Management System (DPSIMS) Project
NHS Trust Development AuthoritySupplier(s) INFORMED SOLUTIONS LIMITEDGBP 1,500,000Awarded 1 May 2018
Stale Pre-tenderPublished 26 April 2018
Software package and information systems
Hertfordshire County CouncilSoftware package and information systems
Expired contract
World wide web (www) site design services
Sheffield Hallam UniversitySupplier(s) Future Friendly LtdEUR 300,000Awarded 23 April 2018Expiring 12 April 2020World wide web (www) site design services
Expired contract
MVDC - SF - Customer Transaction Management System - AWARD
SE Shared ServicesSupplier(s) Granicus-Firmstep LtdGBP 225,000Awarded 3 April 2018Expiring 7 January 2021Customer Relation Management software development services
Expired contract
Kitchen or restaurant conversion
TUCO Ltd
Supplier(s)
7 suppliers
442 Design Ltd
Atlantic Graphic Solutions
HK Projects
Promart Manufacturing Ltd
PSV Design Ltd
Restaurant Design Associates Ltd
ScoMac Catering Equipment Ltd
GBP 30,000,000Awarded 12 March 2018Expiring 19 February 2022Catering equipment
Expired contract
ORR Data Warehouse and Data Portal: Migration, development and build of new solution
Office of Rail and RoadSupplier(s) Armadillo LimitedGBP 87,500Awarded 18 April 2018Expiring 3 October 2018IT services: consulting, software development, Internet and support
Awarded contract
Improve the customer experience and extend the features of raising a repair to a Hackney property
London Borough of HackneySupplier(s) THE DEXTROUS WEB LTDGBP 139,500Awarded 16 April 2018
Awarded contract
Improve how we send a repair operative to a job and enable progress of that job to be tracked
London Borough of HackneySupplier(s) Unboxed Consulting LimitedGBP 232,100Awarded 16 April 2018
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Closed tenderPublished 14 April 2018
Software package and information systems
ANGLIAN WATER SERVICES LIMITEDGBP 10,000,000Closing 14 May 2018Software package and information systems
Closed tenderPublished 9 April 2018
Marketing services
Anglia Ruskin UniversityClosing 11 May 2018Market research services
Expired contract
Information technology services
Scottish WaterSupplier(s) ATOS IT SERVICES UK LIMITED, Capgemini UK plcAwarded 3 April 2018Expiring 20 February 2026Information technology services
Expired contract
CBC-0831-H-LP Mystery Shopper - AWARD
Central Bedfordshire CouncilSupplier(s) Public Perspectives LtdGBP 4,950Awarded 13 February 2018Expiring 28 March 2018Customer services
Closed tenderPublished 29 March 2018
Software package and information systems
Ordnance SurveyClosing 1 May 2018Software package and information systems
Closed tenderPublished 26 March 2018
Automated Telephony Switchboard solution
Aylesbury Vale District CouncilClosing 3 April 2018Switchboards
Closed tenderPublished 26 March 2018
Digital Asset Management Solution
University of NottinghamGBP 800,000Closing 24 April 2018Software package and information systems
Closed tenderPublished 21 March 2018
Web Chat Services
Charities Aid FoundationClosing 28 March 2018Machinery for mining, quarrying, construction equipment
Stale Pre-tenderPublished 20 March 2018
Software package and information systems
Heriot Watt UniversityAudio-visual equipment
Closed tenderPublished 16 March 2018
Wireless telecommunications system
Network RailGBP 66,000,000Closing 9 April 2018IT services: consulting, software development, Internet and support

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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