Customer experience

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2,251 Customer experience notices found

Closed tenderPublished 8 May 2019
Surrey County Council - Digital Transformation Partner
Surrey County CouncilGBP 100,000Closing 22 May 2019
Expired contract
IPP Through Network Journey Model
Transport Systems CatapultSupplier(s) Cogitare Ltd, Amey OW Ltd, NG Space Engineering LtdGBP 3,700,000Awarded 16 January 2019Expiring 31 March 2022Railway transport services
Expired contract
Document creation, drawing, imaging, scheduling and productivity software package
Durham UniversitySupplier(s) On Brand Investments Ltd (Trading as Outfit)EUR 149,500Awarded 29 April 2019Expiring 13 April 2022Document creation, drawing, imaging, scheduling and productivity software package
Closed tenderPublished 3 May 2019
Library management system
Gloucestershire County CouncilGBP 640,000Closing 17 June 2019Library management system
Closed tenderPublished 3 May 2019
LNER Mobile
Transport for LondonGBP 1,700,000Closing 17 May 2019
Closed tenderPublished 2 May 2019
GB-London: In service pilot of the T1135 operational decision-making tool
Rail Safety and Standards Board LtdGBP 75,000Closing 2 May 2019Data analysis services
Awarded contract
Develop a MVP for New Builds team to improve the management of defects in new build properties. copy
London Borough of HackneySupplier(s) THE DEXTROUS WEB LTDGBP 106,500Awarded 1 May 2019
Awarded contract
NU/1434 Supply of Website Development Services
Newcastle UniversitySupplier(s) Status DigitalGBP 150,000Awarded 1 May 2019
Closed tenderPublished 30 April 2019
Customer Relation Management software package
Rhondda Cynon Taf CBCGBP 684,000Closing 4 June 2019System management software package
Expired contract
IT services: consulting, software development, Internet and support
Sedgemoor District Council and Homes in SedgemoorSupplier(s) Granicus-Firmstep LtdGBP 522,446Awarded 30 April 2019Expiring 3 April 2024IT services: consulting, software development, Internet and support
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Closed tenderPublished 25 April 2019
The Provision of a Customer Relationship Management System
Sefton Metropolitan Borough CouncilGBP 275,000Closing 24 May 2019Customer Relation Management software package
Closed tenderPublished 23 April 2019
Customer Relation Management software package
Sefton Metropolitan Borough CouncilClosing 24 May 2019Customer Relation Management software package
Awarded contract
Microsoft365 Transformation Partner
Falmouth UniversitySupplier(s) CORPORATE PROJECT SOLUTIONS LIMITEDGBP 1,000,000Awarded 17 April 2019
Closed tenderPublished 15 April 2019
Communication software package
Thames Water Utilities LimitedGBP 7,500,000Closing 30 April 2019Communication software package
Closed tenderPublished 10 April 2019
Adult Social Care Diagnostics
East Riding of Yorkshire CouncilGBP 145,000Closing 29 April 2019General management consultancy services
Expired contract
Front End Service
Home OfficeSupplier(s) Sopra Steria LimitedGBP 94,000,000Awarded 13 April 2018Expiring 30 November 2021Data storage services
Expired contract
Hyper Convergence Infrastructure, Back Up, and Disaster Recovery Solution
Competition and Markets AuthoritySupplier(s) Softcat PLCGBP 238,695Awarded 17 December 2018Expiring 17 December 2022Network infrastructure
Stale Pre-tenderPublished 5 April 2019
Soft Market Test for Provision of Cashless Parking System
Sheffield City CouncilGBP 35,000Closing 12 April 2019Parking meters
Expired contract
1-809 DMRB Update for Operation and Maintenance
National Highways LimitedSupplier(s) WSP UK LimitedGBP 798,158Awarded 4 April 2019Expiring 31 March 2021Research and development services and related consultancy services
Closed tenderPublished 3 April 2019
Development of MyNotts App
Nottinghamshire County CouncilClosing 17 April 2019

Top buyers

Buyers ranked by total contract award volume for customer experience.

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BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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