Closed tender

Customer Relation Management software package

Details

Buyer
Rhondda Cynon Taf CBC
Value
GBP 684,000
Topic
Software package and information systems
Published
30 April 2019
Submission
4 June 2019
Source
TedNotices

Tender description

As part of RCTCBC'S Digitalisation Programme, the Council is seeking to appoint a suitably qualified and experienced supplier to provide a suitable Customer Relationship Management (CRM) System to improve customer's experience with the Council from point of contact through to service delivery. As part of RCTCBC'S Digitalisation Programme, the Council is seeking to appoint a suitably qualified and experienced supplier to provide a suitable Customer Relationship Management (CRM) System to improve customer's experience with the Council from point of contact through to service delivery. The new system shall replace the Council's existing CRM system and additionally offer further functionality to enhance other customer facing services to assist the Council's Digital Strategy.

Timeline

  1. Tender published30 April 2019
    Current notice
  2. Submission date4 June 2019

About the buyer

Rhondda Cynon Taf CBC is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 48445000 · Customer Relation Management software package
  • 48481000 · Sales or marketing software package
  • 48482000 · Business intelligence software package
  • 48517000 · IT software package
  • 48600000 · Database and operating software package
  • 48611000 · Database software package
  • 48627000 · Real-time operating system software package
  • 48781000 · System management software package
  • 48782000 · Storage management software package
  • 48783000 · Content management software package

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Decision makers

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