Library management system

Tender description

The Library Management System (LMS) is the main ICT system used by Gloucestershire County Council (“GCC”) and Swindon Borough Council (“SBC”) to deliver statutory library services within their defined remits and localities. Each Authority’s incumbent system manages millions of transactions each year via the LMS and cannot operate efficiently without optimised LMS in place. The overall purpose of the LMS is to store, process and manage all stock and customer data regarding transactions, membership and ordering and presently manages the Electronic Data Interchange (EDI) processed for stock from ordering to quotes and receipt confirmation. The supplier system shall enable each Authority to deliver an LMS solution via software as a service and is a managed solution maintained by the supplier. The supplier system must allow GCC and SBC to operate separately with different policies and distinct configurations. The Library Management System (LMS) is the main ICT system used by Gloucestershire County Council (“GCC”) and Swindon Borough Council (“SBC”) to deliver statutory library services within their defined remits and localities. Each Authority’s incumbent system manages millions of transactions each year via the LMS and cannot operate efficiently without optimised LMS in place. The supplier system shall enable each Authority to deliver an LMS solution via software as a service and is a managed solution maintained by the supplier. The supplier system must allow GCC and SBC to operate separately with different policies and distinct configurations. The procurement process will enable each authority to maximise value from the contract to meet the goals of each Authority’s future library strategy and any current or emerging digital strategy adopted thereafter. Whilst the LMS must be a commercially off the shelf (“COTS”) solution it must be branded to indicate to users that they are using the Council’s services and deliver an intuitive customer experience maximising self service and resource discovery. This is a joint procurement between Gloucestershire County Council and Swindon Borough Council. The initial term is for 72 months with an option to extend for up to 48 months. Each Authority will independently have the choice whether or not to extend, and the length of the extension. This tender will result in a single supplier award which may give rise to 3 separate contracts, 1 per Council. The estimated contract value range for the core services across both Authorities is 570 000 GBP to 640 000 GBP. In addition there is a potential optional spend of approximately 110 000 GBP which may be called off by either Authority.