Voice Tenders
See open voice tenders and awarded contracts for the UK public sector.
Voice here means the technology layer: VoIP and IP telephony, interactive voice response (IVR), voice gateways, and PSTN-to-digital-voice migration off ageing ISDN lines. It sits next to the wider call centre category, which covers contact centre staffing and operations, not the voice technology underneath.
There are 708 matching notices on record, 333 already awarded and 58 at pre-tender stage. Councils, NHS trusts and police forces run most of it, replacing legacy phone systems with cloud voice platforms.
687 results
- Awarded contract
Satellite communications equipment
- Expired contract
GLD Telephony Replacement VOIP
- Expired contract
Provision of Fixed Voice and VoIP Services
- Stale Pre-tenderPublished 23 December 2016
Repair and maintenance services of telecommunications lines
- Awarded contract
Telephone and data transmission services
- Closed tenderPublished 7 December 2016
Repair and maintenance services of telecommunications lines
- Closed tenderPublished 5 December 2016
Managed IT Service for Sensor City Liverpool Ltd (SCLL)
- Closed tenderPublished 2 December 2016
Information technology services
- Closed tenderPublished 25 November 2016
Satellite communications equipment
- Awarded contract
VoIP PBX telephony maintenance & consultancy services for Marine Institute
- Stale Pre-tenderPublished 22 November 2016
Radio, television, communication, telecommunication and related equipment
- Awarded contract
Support & Maintenance on Lucent Telephone system
- Closed tenderPublished 8 November 2016
MoJ Digital and Technology Technical Support Service
- Closed tenderPublished 8 November 2016
MoJ Digital and Technology Technical Support Service
- Awarded contract
Computer equipment and supplies
- Expired contract
Replacement Telephone System
- Expired contract
Provision of Shoretel Telephony Maintenance and Support
- Closed tenderPublished 22 August 2016
Provision of Shoretel Telephony Maintenance and Support
- Awarded contract
Radio, television, communication, telecommunication and related equipment
- Expired contract
64 Engineering days to support MCA with Installation of Avaya VOIP telephone
Frequently asked questions
Frequently asked questions about interactive voice response, voice over ip, voice over internet protocol, voip, voice gateway, digital voice in the UK public sector.
How do I get voice technology contracts in the UK public sector?
Search live VoIP, IVR and telephony tenders on public and private portals, or move earlier. On Stotles, you can read a buyer's IT or digital strategy for signs of a phone-system or contact-centre technology refresh before the tender opens, see what is open now, and build your bid from there. For more, explore the platform.
How is this different from call centre tenders?
This page covers the voice technology itself: VoIP and IP telephony, IVR platforms, voice gateways and PSTN-to-digital migration. Call centre tenders cover the wider contact centre category, including staffing, outsourced call handling and customer service operations that may run on top of this technology.
What CPV codes cover voice and VoIP tenders?
The corpus most often carries 64215000 (IP telephone services) and 64227000 (Integrated telecommunications services), with 72212512 (Interactive voice response software development services) appearing on IVR-specific builds.
Why do ISDN and PSTN replacement projects show up here?
UK telecoms providers are switching off the old PSTN and ISDN networks, so buyers are re-tendering their phone systems for VoIP and other digital voice technology as part of the switchover. Those migration contracts are voice technology procurement even where the notice does not use the word "voice".
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