Voice Tenders
See open voice tenders and awarded contracts for the UK public sector.
Voice here means the technology layer: VoIP and IP telephony, interactive voice response (IVR), voice gateways, and PSTN-to-digital-voice migration off ageing ISDN lines. It sits next to the wider call centre category, which covers contact centre staffing and operations, not the voice technology underneath.
There are 708 matching notices on record, 333 already awarded and 58 at pre-tender stage. Councils, NHS trusts and police forces run most of it, replacing legacy phone systems with cloud voice platforms.
687 results
- Closed tenderPublished 5 August 2016
Computer equipment and supplies
- Awarded contract
Banking services
- Closed tenderPublished 25 July 2016
Telephony, Call Centre, Unified Communications and Collaboration
- Expired contract
Telephony, Call Centre, Unified Communications and Collaboration
- Awarded contract
Networks
- Awarded contract
The Installation and Support of a Hosted PBX Telephony System and Carrier Service
- Closed tenderPublished 4 July 2016
Messaging and Collaboration SME
- Closed tenderPublished 4 July 2016
Messaging and Collaboration SME
- Expired contract
Provision of VOIP Telephony System for Valuation Office Agency Network Support Office Sites
- Closed tenderPublished 24 June 2016
Telephone equipment
- Awarded contract
IP telephone services
- Awarded contract
The contract is for the provision of an overarching ICT Managed Support service for all Waterways Ireland sites.
- Awarded contract
Telecommunications equipment and supplies
- Awarded contract
Network Support Administrator – Data and Communications Infrastructure
- Awarded contract
Data network support services
- Awarded contract
Personal computers
- Closed tenderPublished 11 May 2016
Banking services
- Closed tenderPublished 21 April 2016
Hospitality, Event Management and Property Management Solution
- Closed tenderPublished 12 April 2016
Repair and maintenance services of telecommunications lines
- Expired contract
WHPC00360 - Telephony Procurement - AWARD
Frequently asked questions
Frequently asked questions about interactive voice response, voice over ip, voice over internet protocol, voip, voice gateway, digital voice in the UK public sector.
How do I get voice technology contracts in the UK public sector?
Search live VoIP, IVR and telephony tenders on public and private portals, or move earlier. On Stotles, you can read a buyer's IT or digital strategy for signs of a phone-system or contact-centre technology refresh before the tender opens, see what is open now, and build your bid from there. For more, explore the platform.
How is this different from call centre tenders?
This page covers the voice technology itself: VoIP and IP telephony, IVR platforms, voice gateways and PSTN-to-digital migration. Call centre tenders cover the wider contact centre category, including staffing, outsourced call handling and customer service operations that may run on top of this technology.
What CPV codes cover voice and VoIP tenders?
The corpus most often carries 64215000 (IP telephone services) and 64227000 (Integrated telecommunications services), with 72212512 (Interactive voice response software development services) appearing on IVR-specific builds.
Why do ISDN and PSTN replacement projects show up here?
UK telecoms providers are switching off the old PSTN and ISDN networks, so buyers are re-tendering their phone systems for VoIP and other digital voice technology as part of the switchover. Those migration contracts are voice technology procurement even where the notice does not use the word "voice".
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