Closed tender

Soft Market Test - Contact Centre Telephony and Case Management System

Details

Buyer: Havant Borough Council
Published: 21 March 2024
Submission: 18 April 2024
Source: uk:procontracts

Tender description

Havant Borough Council (HBC) [the Council] is seeking to engage with and obtain the views of providers of Contact Centre telephony systems with Case Management This is a pre-procurement exercise to help develop thinking on the way in which such services might be provided by HBC in the future. The questionnaire below has been developed as a first stage of engagement with current and potential future providers. The information provided will help the Council make decisions about the best approach to commission a new Contact Centre Telephony System with Case Management capabilities at HBC. Keywords: Telephony

Timeline

Completed: Tender published21 March 2024
Current notice
Completed: Submission date18 April 2024

About the buyer

Havant Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@havant-borough-council.gov
Commercial Director	+44 •••• ••••••	••••••••@havant-borough-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@havant-borough-council.gov
Category Lead	+44 •••• ••••••	••••••••@havant-borough-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@havant-borough-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@havant-borough-council.gov