Voice Tenders
See open voice tenders and awarded contracts for the UK public sector.
Voice here means the technology layer: VoIP and IP telephony, interactive voice response (IVR), voice gateways, and PSTN-to-digital-voice migration off ageing ISDN lines. It sits next to the wider call centre category, which covers contact centre staffing and operations, not the voice technology underneath.
There are 708 matching notices on record, 333 already awarded and 58 at pre-tender stage. Councils, NHS trusts and police forces run most of it, replacing legacy phone systems with cloud voice platforms.
687 results
- Expired contract
VOA VOIP Telephony Service Provision
- Expired contract
Interactive Voice Recognition (IVR) Response Communications
- Closed tenderPublished 26 February 2021
Design & Development of the NCBI Smart Hub
- Closed tenderPublished 24 February 2021
IVR Announcement Recording
- Closed tenderPublished 13 February 2021
Installation, Commissioning and Maintenance of a VOIP telephone system, including call charges
- Closed tenderPublished 11 February 2021
Dedicated-business telephone network services
- Awarded contract
Maintenance and Management Contract for TfL Road Tunnels and Pumping Stations
- Awarded contract
Tunnel operation services
- Awarded contract
Networks
- Stale Pre-tenderPublished 14 January 2021
Provision and Support of the 101 Single Non-Emergency Number (SNEN)
- Awarded contract
Telecommunications services
- Closed tenderPublished 13 January 2021
Contact Management Solution
- Awarded contract
Computer network services
- Awarded contract
IT services: consulting, software development, Internet and support
- Closed tenderPublished 30 November 2020
Telephone Equipment and VOIP at Stretton St Matthew’s CE Primary School
- Stale Pre-tenderPublished 23 November 2020
Community Alarm Service – migration from Analogue to Digital Technology.
- Stale Pre-tenderPublished 20 November 2020
Other community, social and personal services
- Awarded contract
Parking services
- Closed tenderPublished 14 November 2020
SIP Trunk Services
- Closed tenderPublished 12 November 2020
Telecommunications services
Frequently asked questions
Frequently asked questions about interactive voice response, voice over ip, voice over internet protocol, voip, voice gateway, digital voice in the UK public sector.
How do I get voice technology contracts in the UK public sector?
Search live VoIP, IVR and telephony tenders on public and private portals, or move earlier. On Stotles, you can read a buyer's IT or digital strategy for signs of a phone-system or contact-centre technology refresh before the tender opens, see what is open now, and build your bid from there. For more, explore the platform.
How is this different from call centre tenders?
This page covers the voice technology itself: VoIP and IP telephony, IVR platforms, voice gateways and PSTN-to-digital migration. Call centre tenders cover the wider contact centre category, including staffing, outsourced call handling and customer service operations that may run on top of this technology.
What CPV codes cover voice and VoIP tenders?
The corpus most often carries 64215000 (IP telephone services) and 64227000 (Integrated telecommunications services), with 72212512 (Interactive voice response software development services) appearing on IVR-specific builds.
Why do ISDN and PSTN replacement projects show up here?
UK telecoms providers are switching off the old PSTN and ISDN networks, so buyers are re-tendering their phone systems for VoIP and other digital voice technology as part of the switchover. Those migration contracts are voice technology procurement even where the notice does not use the word "voice".
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