Customer services

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1,790 Customer services awards found

Awarded contract
The Provision of a Diverse and Sustainable Catering Service
City of Glasgow College9,000,000Awarded 16 December 2025Catering services
Awarded contract
DOMESTIC ENERGY EFFICIENCY AND CLEAN ENERGY RETROFITS SERVICE FOR RESIDENTS
London Borough of Hammersmith and FulhamSupplier(s) National Energy FoundationGBP 208,450Awarded 11 December 2025Expiring 12 January 2027Energy-efficiency consultancy services
Awarded contract
Shared Cost Pension AVC -Managed Service
Rhondda Cynon Taf CBCSupplier(s) AVC Wise LtdGBP 200,000Awarded 10 December 2025Expiring 22 November 2030Government employee pension schemes
Awarded contract
Sunderland Central Heat Network
Sunderland City CouncilSupplier(s) 1ENERGY GROUP LIMITEDGBP 130,000,000Awarded 4 December 2025Construction work
Expired contract
Security Services at Customer Service Centre, George Walk
Redditch Borough CouncilSupplier(s) Cava Security Services LtdAwarded 3 December 2025Expiring 31 July 2026Security services
Awarded contract
On Train Wifi and Mobile Data SIMs
TRANSPORT UK EAST MIDLANDS LIMITEDAwarded 1 December 2025Data services
Expired contract
Contract for Security Services at Customer Service Centre, George Walk
Bromsgrove District Council, Redditch Borough CouncilSupplier(s) Cava Security Services LtdGBP 30,000Awarded 1 December 2025Expiring 31 July 2026
Awarded contract
Supply of Business Support Services Y25005
Kent County Council
Supplier(s)
12 suppliers
Capita Business Services Ltd
Commercial Services (Kent) Limited
INVESTIGO LIMITED
Issured Limited
Liberata UK Limited
Payroll Easy
Posterity Global Ltd
Sailotech UK Limited
SERCO LIMITED
TIAA Limited - C/O Tribal Consulting Ltd
UHY Consultancy Limited
VE3 Global Limited
GBP 3,000,000,000Awarded 27 November 2025Personnel and payroll services
Awarded contract
Private Hire Concession at Manchester and East Midlands Airports
MAG Airport LtdSupplier(s) Uber London Ltd, NOVA CAR HIRE LTDGBP 103,413,157Awarded 27 November 2025Expiring 31 March 2030Taxi services
Awarded contract
Provision of Client Assisted Passenger Transport Services
Surrey County Council
Supplier(s)
25 suppliers
Aaron Taxis and Cars Services Ltd
Airport Car Service
ANGEL CARS (WOKING) LTD
Asiana cars ltd
Cascade Car Service Ltd
Charleys taxis limited
chelsea cars uk limited
County Cabs Limited
FENIX CARS LIMITED
Forge Mobility Services Limited
GREENLINE CARS GUILDFORD LTD
HILZ TRANSPORT LIMITED
JJ Cars
K and G Transportation Services
Leo Cars
Mums and Sons Ltd
Parkers of Reigate Ltd
ROAD LINK GATWICK LIMITED
School Run Ltd
SIRVANA LIMITED
SONIC CARZ LIMITED
Surrey Link Transport
Traveline Transport Services
VICTORIA GOSDEN TRAVEL LTD
WAYDONE CARS LTD
GBP 560,000,000Awarded 27 November 2025Expiring 28 February 2030Transport services (excl. Waste transport)
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Awarded contract
Electric Vehicle Infrastructure and Associated Services Y23049
Kent County Council
Supplier(s)
27 suppliers
Aecom
Amey Highways Limited
Blink Charging UK Limited
CHAR.GY LIMITED
Connected Kerb Ltd
Gilbarco Veeder-Root Ltd.
Hanger 19 Ltd
Heatforce
KPMG LLP
Liberty Charge Limited
Liberty Charge t/a Believe
M and M Contractors
MER Charging Ltd
QWELLO (UK) LTD
SBRS GmbH
SEE Services
SWARCO Smart Charging Ltd t/a Evolt Charging
SYSTRA Ltd
Trojan Energy
ubitricity Distributed Energy Systems UK Ltd
UK Power Networks (Commercial) Ltd
UK Power networks UK Limited
Urban Foresight Limited
URBAN FOX NETWORKS (UK) LIMITED
VEV Services Limited
WENEA SERVICES UK LIMITED
Zest Eco Ltd
GBP 8,000,000,000Awarded 27 November 2025Pantographs
Awarded contract
RTPI Content Management Systems, Ticket Vending Machines, Electronic Ticket Machines, Accessible Rail Information and Support Units, and Transport and Data Managed Services
SOUTH WEST SMART APPLICATIONS LIMITED
Supplier(s)
20 suppliers
21st Century Technology plc
Cammax Limited
Fara AS
Flowbird Transport Ltd
GLOBAL DISPLAY SOLUTIONS LIMITED
HUDDL MOBILITY LIMITED
INIT Innovations in Transportation Ltd
Kadfire Limited
National Public Transport Information Limited
Region Services Limited
SMART APPLICATIONS MANAGEMENT LIMITED
Tew Engineering Limited
The Hub Company Limited
THE SM@RT GROUP LTD
THEOREMUS AD
Trafi Ltd
UBI TRANSPORTS
Unicard Ltd
Vix Technology (UK) Ltd
Worldline IT Services UK Limited
GBP 100,000,000Awarded 25 November 2025Expiring 9 December 2033Non-scheduled passenger transport
Awarded contract
PRO004931-Services-Contract-Contact Centre Resources
United Utilities Water LtdSupplier(s) CONCENTRIX TSC UK LTD6,600,000Awarded 20 November 2025Expiring 7 December 2026Telephone-answering services
Awarded contract
Fencing and Gate Repair Works
North Yorkshire CouncilSupplier(s) APEX SOLUTIONS (YORKSHIRE) LTDGBP 375,000Awarded 18 November 2025Expiring 30 November 2027Erection of fencing
Awarded contract
Learning Management System (LMS)
Wythenshawe Community Housing GroupSupplier(s) Learning Pool LtdAwarded 13 November 2025Expiring 12 January 2029E-learning services
Awarded contract
Void Property Clearance and Cleaning
Bernicia GroupSupplier(s) ANLABY OFFICE CLEANING SERVICES LIMITEDGBP 900,000Awarded 12 November 2025Expiring 24 February 2029Cleaning and sanitation services
Awarded contract
CON-2526-074-PA23- Social Media Management Tool
National Employment Savings Trust (NEST) CorporationSupplier(s) Sprout Social IncAwarded 12 November 2025Expiring 16 October 2028Application service providers
Awarded contract
Gartner Executive Program Subscription
NORTHERN IRELAND ELECTRICITY NETWORKS LIMITEDSupplier(s) Gartner UK LtdGHS 540,756Awarded 11 November 2025Expiring 31 October 2027IT services: consulting, software development, Internet and support
Expired contract
S30027 Freight Improvements
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDGBP 175,024.76Awarded 5 November 2025Expiring 31 March 2026Development consultancy services
Awarded contract
Further Competition-2526-0045-Improving Islington online offer (Content Management systems CMS)-RM1043.8-1-DL472
London Borough of IslingtonSupplier(s) INVUSE LIMITEDAwarded 5 November 2025

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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