Customer services

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1,790 Customer services awards found

Awarded contract
Award of Invitation to Mini Competition (ITMC) for the Provision of Security Services
Aberdeen City CouncilSupplier(s) Chase Services Group LtdGBP 806,344.9Awarded 3 March 2026Public security services
Awarded contract
UK Power Networks Customer Vulnerability Enduring Partnerships
UK Power Networks (Operations) LtdSupplier(s) COMMUNITY ENERGY PATHWAYS LTD, HOPE 4 U LIMITED5,956,542Awarded 3 March 2026Expiring 31 March 2028Other community, social and personal services
Awarded contract
Provision of a Bulky Waste Service
Wyre Borough CouncilSupplier(s) Blackpool CouncilGBP 1,367,319.07Awarded 2 March 2026Expiring 31 March 2030Environmental services
Awarded contract
Microsoft Dynamics 365 Contact Centre Telephony Programme
Suffolk County CouncilSupplier(s) TTEC (UK) Solutions LimitedGBP 65,000Awarded 2 March 2026Expiring 1 March 2029IT services: consulting, software development, Internet and support
Awarded contract
Supply and installation of an in-cab technology system for Refuse Collection Vehicles
Perth & Kinross CouncilSupplier(s) Bartec Municipal Technologies LimitedGBP 145,120Awarded 2 March 2026Refuse and waste related services
Awarded contract
GB-Cheltenham: Call off from Crown Commercial Services 'Vertical Application Solutions' framework agreement (RM6259)
Ubico LtdSupplier(s) Causeway Technologies LimitedGBP 1,841,325Awarded 1 March 2026Expiring 28 February 2031Software package and information systems
Awarded contract
WCC - Firmstep Licences
Warwickshire County CouncilSupplier(s) Granicus-Firmstep LtdGBP 489,236Awarded 1 March 2026Expiring 28 February 2029Software package and information systems
Awarded contract
GB-Cheltenham: Call off from Crown Commercial Services 'Vertical Application Solutions' framework agreement (RM6259)
Ubico LtdSupplier(s) Bartec Municipal Technologies LimitedGBP 380,525Awarded 1 March 2026Expiring 28 February 2031Software package and information systems
Awarded contract
Security at Libraries (Manned Guarding)
Dorset CouncilSupplier(s) MPD FM LtdGBP 339,600Awarded 26 February 2026Security services
Awarded contract
Award of A4 Interim Accounts Payable Officer 1st April 2026 to 31st August 2026
Scottish GovernmentSupplier(s) Venesky-Brown Recruitment LtdGBP 18,754Awarded 20 February 2026Supply services of personnel including temporary staff
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Awarded contract
Award of A4 Interim Vendor Maintenance Officer from 2nd March 2026 to 31st August 2026
Scottish GovernmentSupplier(s) Venesky-Brown Recruitment LtdGBP 22,610Awarded 20 February 2026Supply services of personnel including temporary staff
Awarded contract
1349 - Livin - Repairs, Maintenance, and Compliance
Livin Housing LtdSupplier(s) Mears Limited trading as Mears New HomesGBP 210,000,000Awarded 20 February 2026Expiring 31 March 2036Central-heating boilers
Awarded contract
Customer Satisfaction Survey (TfL 96997)
Transport for LondonSupplier(s) Verian Group UK LtdGBP 2,116,455Awarded 18 February 2026Research services
Awarded contract
SBC0225 Provision of Agency Framework
Stevenage Borough Council
Supplier(s)
11 suppliers
Axis Recruitment Ltd
Blue Arrow Ltd
COMMUNITY RESOURCING LIMITED
DIAMOND MEDICAL LIMITED
Essential Results Ltd
Extrastaff Limited
Hales Group Ltd
HAYS SPECIALIST RECRUITMENT LTD
Lawrence Dean Recruitment Ltd
Surecall Recruitment Services Ltd
TATE Recruitment
GBP 5,232,000Awarded 17 February 2026Supply services of personnel including temporary staff
Awarded contract
BaDC-1600 CCTV Service & Maintenance and New CCTV Camera Installs for Bassetlaw District Council
Bassetlaw District CouncilSupplier(s) SSC SECURITY LIMITEDGBP 2,250,000Awarded 11 February 2026Expiring 31 March 2029Software maintenance and repair services
Awarded contract
Out of Hours Call Handling Service – 00267-CX
Stonewater LtdSupplier(s) SPS Doorguard Ltd.260,000Awarded 10 February 2026Expiring 31 March 2029Call centre
Awarded contract
Rushmoor Borough Council - Leisure Centre Operator
Rushmoor Borough CouncilSupplier(s) SLMGBP 147,987,583Awarded 10 February 2026Expiring 1 April 2043Decoration work
Awarded contract
ITEP1124 - Ertico (DFRS) subcription renewal
National Highways LimitedSupplier(s) European Road Transport Telematics Implementation Coordination OrganisationAwarded 9 February 2026Expiring 31 December 2026IT software package
Awarded contract
Asset and Insurance Valuations for Dumfries and Galloway Council
Dumfries and Galloway CouncilSupplier(s) Bruton KnowlesGBP 190,670.5Awarded 6 February 2026Survey services
Awarded contract
ENQ1242 - Complaint Management System
Derby City CouncilSupplier(s) REDACTED for cyber-security reasonsGBP 76,851Awarded 5 February 2026Expiring 4 February 2029Software package and information systems

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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