Customer services

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1,790 Customer services awards found

Awarded contract
Social Media Management Tool
London Borough of HackneySupplier(s) SocialSignIn LtdGBP 41,600Awarded 1 June 2026Expiring 7 June 2029IT services: consulting, software development, Internet and support
Awarded contract
Provision of Waste Management Services
Cross Keys Homes LtdSupplier(s) Veolia (ES) UK Limited279,218.7Awarded 28 May 2026Expiring 1 June 2029Refuse and waste related services
Awarded contract
Heating Systems Repairs, Servicing and Maintenance Contract
Coastline HousingSupplier(s) MSB GROUP MECHANICAL & ELECTRICAL LTDGBP 19,500,000Awarded 26 May 2026Expiring 31 March 2030Repair and maintenance services of building installations
Awarded contract
IWM/2526/DE/3480: Digital Transformation Support Framework (Strategic and Delivery Roles) for IWM - Lot 5 Award Notice
Imperial War Museum
Supplier(s)
11 suppliers
6b Digital
BLISS DIGITAL LTD
Four Communications
Kampakis and Co. Ltd
KERV DIGITAL LIMITED
MA FINANCIAL CONSULTANCY LIMITED
MMCG CONSULTANCY SERVICES LIMITED
ORE TECHNOLOGIES LTD
POD EUROPE LTD
PricewaterhouseCoopers LLP
Return on Intelligence Europe Limited t/a EMERGN
GBP 1,050,000Awarded 22 May 2026Expiring 9 June 2028Project management consultancy services
Awarded contract
Provision of Customer Services, mini competition under CCS RM6295 Outsourced Services Framework Lot 1
London Borough of Barnet CouncilSupplier(s) Charles Novacroft Direct LimitedGBP 5,192,420Awarded 22 May 2026Expiring 30 September 2029Business services: law, marketing, consulting, recruitment, printing and security
Awarded contract
DMCV 026 - The Supply of Kiosk Supplies to Theatre Severn
Shropshire CouncilSupplier(s) Chapple and Jenkins Ltd241,425Awarded 18 May 2026Expiring 31 May 2029Confectionery
Awarded contract
F002 Framework for Supply, delivery and/or installation, calibration, maintenance and repair of equipment for NIW Science Centres
Northern Ireland Water Limited
Supplier(s)
30 suppliers
AB Sciex UK Ltd
Accu-Science Ireland Ltd
AGILENT TECHNOLOGIES LDA UK LIMITED
Analytix Ltd
CEM (Microwave Technology) Ltd
CRUINN DIAGNOSTICS LIMITED
DAVIDSON & HARDY (LABORATORY SUPPLIES),LIMITED
DOC-Labor GmbH
Dublin Analytical Instruments Ltd
Elementec Ltd
IDEXX Technologies Limited
INCAL SITE SOLUTIONS LIMITED
Laboratory Supplies Ltd T/A Lennox
Labplan Ltd
LS SCIENTIFIC LIMITED
Manepa Ltd
Mason Technology Ltd.
Medical Supply Company
Metrohm (UK) Ltd
PERKINELMER AES (UK) LIMITED
Premier Scientific Ltd
Scientic Laboratory Supplies
Scientific and Medical Products Ltd
SEAL ANALYTICAL LIMITED
Serosep Ltd
Skalar (UK) Limited
Thermo fisher scientific
Verulam Scientific Ltd
Water's Limited
Wishart Group NI Ltd
GBP 63,000,000Awarded 14 May 2026Expiring 31 May 2031Repair and maintenance services
Awarded contract
Contract for Special Events Marquee Hire, Lot 1 – PVC Framed Marquee Hire & Lot 2 – Additional Equipment Hire
City and County of SwanseaSupplier(s) Commercial Marquee Hire LTtdGBP 100,000Awarded 13 May 2026Expiring 22 April 2029Leisure equipment
Awarded contract
Line Search Before We Dig
Northern Gas NetworksSupplier(s) LinesearchBeforeUDig LimitedGBP 492,000Awarded 12 May 2026Expiring 10 August 2030Database and operating software package
Awarded contract
Provision of Revenues & Benefits Service
London Borough of Barnet CouncilSupplier(s) Liberata UK LimitedGBP 43,883,000Awarded 11 May 2026Expiring 30 September 2031Business services: law, marketing, consulting, recruitment, printing and security
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Awarded contract
Chatbot
Somerset CouncilSupplier(s) Barbour Logic LimitedGBP 38,586Awarded 11 May 2026Expiring 25 May 2027Information technology services
Awarded contract
Guildhall - CCTV
Bath and North East Somerset CouncilSupplier(s) Chroma Vision LtdGBP 14,311Awarded 9 May 2026Expiring 18 September 2026
Awarded contract
P25-076 Research Services - Customer Service
The Skills Development Scotland Co. LtdSupplier(s) Gartner, Inc.GBP 144,600Awarded 30 April 2026Research services
Awarded contract
Commercial Ticketing and Retail Systems
Historic Environment ScotlandSupplier(s) Ventrata, Reply Limited GBP 2,755,810Awarded 28 April 2026Information technology services
Awarded contract
Guildhall Furniture
Bath and North East Somerset CouncilSupplier(s) Gresham Office FurnitureGBP 36,883Awarded 27 April 2026Expiring 31 August 2026
Awarded contract
EU_894 - HUN HR Services
British CouncilSupplier(s) MELÓ-DIÁK UNIVERSITAS ISKOLASZÖVETKEZETHUF 79,000,000Awarded 27 April 2026Expiring 29 February 2028Human resources management consultancy services
Awarded contract
DMCV 025 - The Supply of Bar Supplies to Theatre Severn
Shropshire CouncilSupplier(s) Chapple and Jenkins Ltd647,166Awarded 24 April 2026Expiring 31 May 2029Food, beverages, tobacco and related products
Awarded contract
Understanding the Customer 2026 -2029
National Highways LimitedSupplier(s) IPSOS MORI UK LIMITEDGBP 990,000Awarded 24 April 2026Expiring 31 March 2029Research services
Awarded contract
Fully Managed Energy Supply Service (Gas and Electric)
Cheshire East CouncilSupplier(s) WEST MERCIA ENERGYGBP 50,500,000Awarded 23 April 2026Expiring 31 March 2030Energy-efficiency consultancy services
Awarded contract
Provision of stray dogs service in H&F
London Borough of Hammersmith and FulhamSupplier(s) SDK (Environmental) LtdGBP 151,440.56Awarded 23 April 2026Expiring 30 April 2028Dog kennel services

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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