HO - Customer Service Organisational Membership Agreement
Details
- Supplier(s)
- INSTITUTE OF CUSTOMER SERVICE
- Value
- £30,000
- Duration
- 3 years
- Topic
- Membership organisation services
- Published
- 7 September 2026
- Source
- uk:find_a_tender
Tender description
The Mining Remediation Authority holds independent Service Mark Accreditation from the Institute of Customer Service. This external recognition demonstrates that the organisation meets the institutes national standards for customer experience, commitment and satisfaction across public facing teams. A 3-year contract term has been implemented. To legally continue using a Service Mark, the organisation must maintain an active membership to the Institute of Customer Service. ## Contract award
Timeline
- Completed: Award published7 September 2026Current notice
- Completed: Award date7 September 2026
- Next: Contract expiry date30 November 2029in 3 years
About the buyer
Mining Remediation Authority is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@mining-remediation-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@mining-remediation-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@mining-remediation-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@mining-remediation-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@mining-remediation-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@mining-remediation-authority.gov |
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