Customer satisfaction survey

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80 Customer satisfaction survey awards found

Awarded contract
NHT Public Satisfaction and PMF
Cambridgeshire County CouncilSupplier(s) Building Software LimitedGBP 54,000Awarded 9 April 2024Expiring 31 March 2027Customer satisfaction survey
Expired contract
Corporate Customer Satisfaction Survey Tool
Cornwall CouncilSupplier(s) GovMetricGBP 35,432Awarded 1 February 2024Expiring 31 January 2025Customer survey services
Expired contract
Piloting approaches to capturing customer experience in the water sector for PR24
Water Services Regulation Authority (Ofwat)Supplier(s) Accent Marketing and Research LtdGBP 183,117Awarded 14 December 2023Expiring 31 May 2024Design and execution of research and development
Expired contract
WP2140 Survey Tool for GDS (Cabinet Office)
Government Digital ServiceSupplier(s) SmartSurvey LtdGBP 12,000Awarded 2 April 2023Expiring 1 April 2025Software package and information systems
Expired contract
Customer Satisfaction Survey - AWARD
East Suffolk CouncilSupplier(s) Opinion ResearchAwarded 24 March 2023Expiring 31 August 2023Customer satisfaction survey
Awarded contract
Research Services
Scottish Qualifications AuthoritySupplier(s) Ashbrook Research & Consultancy LtdGBP 228,835Awarded 23 March 2023Research and development consultancy services
Expired contract
Customer Survey suite
Leicestershire County CouncilSupplier(s) cmetrix LtdGBP 24,824Awarded 3 January 2023Expiring 31 March 2023
Awarded contract
702785451 - SDA/DVP-NBCD/00284 – Provision of Reception Centre Services
Ministry of DefenceAwarded 1 December 2022Expiring 1 December 2029
Expired contract
Customer Experience Tool
Staffordshire County CouncilSupplier(s) ROL Solutions LtdGBP 90,000Awarded 31 October 2022Expiring 31 October 2024Custom software development services
Expired contract
TfL 95857 - Customer Satisfaction Surveys
Transport for LondonSupplier(s) Verian Group UK LtdGBP 1,425,000Awarded 17 September 2022Expiring 17 September 2025Research services
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Expired contract
Award of Vendor, Risk and Assurance Manager
Scottish GovernmentSupplier(s) Harvey Nash Consulting (Scotland) LtdGBP 223,840Awarded 3 August 2022Expiring 11 August 2023Recruitment services
Awarded contract
Customer Service Surveys and Data Collection
Notting Hill Housing TrustSupplier(s) Smoke Customer Intelligence LimitedGBP 410,000Awarded 22 July 2022Survey analysis services
Expired contract
Customer Satisfaction Survey Tracker
Ministry of DefenceSupplier(s) Opinion ResearchGBP 203,320Awarded 16 June 2022Expiring 30 June 2025Survey services
Awarded contract
Southeastern Customer Contact Centre Services 2022-2025
London and South Eastern Railway Ltd15,000,000Awarded 1 April 2022Customer services
Expired contract
Customer satisfaction surveys for Cottsway - AWARD
Cottsway Housing AssociationSupplier(s) Acuity Research & PracticeAwarded 1 April 2022Expiring 31 March 2025Telephone survey services
Expired contract
Customer Satisfaction Survey
The Insolvency ServiceSupplier(s) IFF ResarchGBP 53,868.27Awarded 6 January 2022Expiring 4 January 2023Design and execution of research and development
Expired contract
Restart Customer Satisfaction Survey
Department For Work and Pensions (DWP)Supplier(s) IFF ResarchGBP 492,483.21Awarded 23 September 2021Expiring 26 September 2025Research consultancy services
Awarded contract
Development and Delivery of the new National Customer Satisfaction Survey
Scottish GovernmentSupplier(s) Improvement ServiceGBP 36,795Awarded 16 September 2021Research services
Awarded contract
Customer Research and Insights
Electricity Supply Board (ESB)Supplier(s) Behaviour and Attitudes Marketing ResearchAwarded 9 September 2021Customer satisfaction survey
Awarded contract
Customer Research and Insights
Electricity Supply Board (ESB)Supplier(s) Behaviour and Attitudes Marketing Research, RED C Research and Marketing LtdAwarded 6 September 2021Customer survey services

Top buyers

Buyers ranked by total contract award volume for customer satisfaction survey.

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BuyersCountValue

Transport for London
6
£11.4m
Scottish Government
4
£275.4k
Welsh Government
4
£100.7k
The Insolvency Service
3
£247.2k
Staffordshire County Council
2
£130.6k
Department For Work and Pensions (DWP)
2
£3.1m
Water Services Regulation Authority (Ofwat)
2
£1.3m
HM Land Registry (HMLR)
2
£77.5k
Northern Gas Networks
2
£2.9m
Affinity Sutton Group
2
£358.0k

Trend over time

Notice volume for customer satisfaction survey published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer satisfaction survey.

View all suppliers

SuppliersCountValue

Opinion Research
6
£2.9m
IFF Resarch
5
£1.7m
Acuity Research & Practice
4
£290.0k
MEL Research Limited
3
£128.6k
Explain Market Research Ltd
3
£2.9m
Armstrong York Environmental Ltd
2
£1.3m
Mediaedge:cia UK Ltd
2
£32.3m
Accent Marketing and Research Ltd
2
£1.3m
Electrical Compliance and Safety Ltd
2
£1.3m
MacDonald Martin Ltd
2
£1.3m

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