Piloting approaches to capturing customer experience in the water sector for PR24
Details
- Supplier(s)
- Accent Marketing and Research Ltd
- Value
- GBP 183,117
- Duration
- 6 months
- Topic
- Research services
- Published
- 28 December 2023
- Source
- uk:contracts_finder
Tender description
Services to trial approaches to delivering customer satisfaction surveys during the next price review period. The ITT sets out the ways the current surveys are working, and ideas to develop the surveys for the 2025-30 period.
Timeline
- Completed: Award date14 December 2023
- Completed: Award published28 December 2023Current notice
- Completed: Contract expiry date31 May 2024
About the buyer
Water Services Regulation Authority (Ofwat) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 73110000 · Research services
- 73300000 · Design and execution of research and development
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov |
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