Corporate Customer Satisfaction Survey Tool
Details
- Buyer
- Cornwall Council
- Supplier(s)
- GovMetric
- Value
- GBP 35,432
- Duration
- 1 year
- Topic
- Survey services
- Published
- 19 December 2023
- Source
- uk:procontracts
Tender description
Provision of service to allow for the capture of customer feedback across multiple channels. The service will provide reporting and insight into customers interactions with the council Keywords: Customer, Satisfaction, Survey
Timeline
- Completed: Award published19 December 2023Current notice
- Completed: Award date1 February 2024
- Completed: Contract expiry date31 January 2025
About the buyer
Cornwall Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79311000 · Survey services
- 79342310 · Customer survey services
- 79342311 · Customer satisfaction survey
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@cornwall-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@cornwall-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@cornwall-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@cornwall-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@cornwall-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@cornwall-council.gov |
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