Expired contract

Customer satisfaction surveys for Cottsway - AWARD

Details

Duration
3 years
Topic
Telephone survey services
Published
11 March 2022

Tender description

We are tendering our contract for customer satisfaction surveys for a period of three years initially plus two further years subject to agreement. We are looking for a suitably experienced provider to provide the following satisfaction surveys: • Star (perception) survey • StarT (transactional) surveys to include repairs, lettings, ASB, complaints and contact centre • New Build satisfaction survey.

Timeline

  1. Completed: Award published11 March 2022
    Current notice
  2. Completed: Award date1 April 2022
  3. Completed: Contract expiry date31 March 2025

About the buyer

Cottsway Housing Association is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79311210 · Telephone survey services
  • 79342310 · Customer survey services
  • 79342311 · Customer satisfaction survey

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Decision makers

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Contracts Manager+44 •••• ••••••

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